Tamela M. Hurtt
Philadelphia,PA
Summary
Adept Direct Care Manager with a proven track record at the Department of Human Services, enhancing client well-being and safety. Excelled in patient care coordination and critical thinking, achieving significant improvements in care plan development. Skilled in CPR/AED and fostering emotional support, I consistently ensured high-quality healthcare compliance and patient satisfaction.
Overview
13
13
years of professional experience
Work History
Direct Care Manager
Department Of Human Services
Philadelphia, PA
01.2011 - 01.2024
- Ensured a safe and comfortable environment by maintaining clean and organized living spaces for clients.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Supported clients'' emotional well-being through compassionate listening, empathy, and encouragement during difficult times.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Maintained accurate records of client progress, medication administration, and incident reports to ensure effective communication among team members.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Managed emergencies effectively while remaining calm under pressure, ensuring prompt medical attention if needed.
- Promoted physical health among clients by assisting with exercise routines and encouraging an active lifestyle.
- Provided reliable transportation for clients to appointments, community events, and recreational activities.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Education
Bachelor of Science - Business & Health Administration
Gwynedd Mercy University
Gwynedd Valley, PA05.2017
Associate of Applied Science - Culture, Science, & Technology
Community College of Philadelphia
Philadelphia, PA05.2007
High School Diploma -
Dr. Martin King Jr. High School
Philadelphia, PA06.1989
Skills
- Patient Care Coordination
- Care Plan Development
- Healthcare regulations
- Critical Thinking
- Certified in CPR/AED
- Training and mentoring
- Employee Supervision
- Medication Dispensing
- HIPAA Guidelines
- Patient Safety
Timeline
Direct Care Manager
Department Of Human Services
01.2011 - 01.2024
Bachelor of Science - Business & Health Administration
Gwynedd Mercy University
Associate of Applied Science - Culture, Science, & Technology
Community College of Philadelphia
High School Diploma -
Dr. Martin King Jr. High School