Judie Ann Oconnor
Philadelphia,PA
Summary
Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.
Overview
5
5
years of professional experience
Work History
Direct Care Manager
Brandywine haverford estate assisted living
Haverford, Pennsylvania
01.2024 - Current
- Assisted in the development of individualized service plans for clients.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Identified opportunities for improvement within the organization's service delivery system.
Front End Supervisor
Gaints food
Flourtown, Pennsylvania
01.2021 - 01.2023
- Organized and updated schedules to optimize coverage for expected customer demands.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Performed daily audits on registers and safe counts to verify accuracy of funds on hand.
- Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
- Connected with customers to provide assistance and collect feedback to optimize operations.
Cashier Team Lead
Walmart
Willow Grove, Pennsylvania
01.2020 - 01.2021
- Maintained current knowledge of store promotions to highlight sales to customers.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Developed strong working relationships with team members to foster collaboration.
Caregiver
Comfort Keepers
Jenkintown, Pennsylvania
09.2019 - 01.2020
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Accompanied clients to social events such as movies or plays.
- Organized oral medications for clients following dosage and schedule requirements.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
Education
GED -
Cornerstone Christian Correspondence School
15938 Us Hwy 17 Townsend Georgia 3133106-2024
Skills
- Healthcare regulations
- First aid and CPR
- Patient care coordination
- Care plan development
- Medical ethics
- Multitasking
- Records maintenance
- Decision-making
- HIPAA guidelines
- Excellent communication
Timeline
Direct Care Manager
Brandywine haverford estate assisted living
01.2024 - Current
Front End Supervisor
Gaints food
01.2021 - 01.2023
Cashier Team Lead
Walmart
01.2020 - 01.2021
Caregiver
Comfort Keepers
09.2019 - 01.2020
GED -
Cornerstone Christian Correspondence School