Tamera E. Gordon
Newburgh
Summary
To obtain a challenging position so that I may enhance my training and experience in your company.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Amazon Dispatch Driver
Amazon
10.2024 - Current
- Ensured timely and safe delivery of goods to designated locations.
- Maintained vehicle cleanliness and conducted routine inspections for safety compliance.
- Communicated effectively with dispatch to optimize route planning and efficiency.
- Assisted in training new drivers on safety protocols and operational procedures.
- Resolved customer inquiries regarding deliveries, enhancing service quality and reliability.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Receptionist
Farmers Insurance Agency
09.2023 - 10.2024
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Answered phone calls and directed inquiries to appropriate departments promptly.
- Maintained office supplies inventory, placing orders to prevent shortages.
- Assisted in maintaining a clean and organized reception area for welcoming atmosphere.
- Coordinated meeting room bookings and prepared spaces for client meetings.
- Developed positive relationships with clients through exceptional customer service interactions.
- Utilized office management software to track appointments and maintain records effectively.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Order Picker
Amazon Warehouse
10.2021 - 09.2022
- Responsible for finding items on storage shelves or operate equipment like an OP Machine.
- Operated hand-held scanners to accurately track inventory and fulfill orders.
- Selected and packed products efficiently for timely shipment to customers.
- Maintained clean and organized work area to ensure safety and compliance standards.
- Collaborated with team members to streamline order fulfillment processes.
- Excellent communication skills, both verbal and written.
Pact Seaman
U.S. Navy
05.2021 - 10.2021
- Responsible for standing underway engineering watches and serving as helmsmen and lookouts, repairing, maintaining and stowing equipment.
- Yeoman: Responsible for division appointments, meal times, picking up medication, organizing schedules and hard cards.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
Baker
BJ’s Wholesale Club
05.2021 - 06.2021
- Responsible for decorating cakes, taking cake orders, stock and rotate floor and cake display, bake, pack, and meet quotas.
- Prepared and baked a variety of bread, pastries, and cakes according to established recipes.
- Operated commercial baking equipment, ensuring adherence to safety and operational standards.
- Collaborated with team members to maintain cleanliness and organization in the bakery area.
Closer
McDonald’s
12.2020 - 02.2021
- Responsible for daily cleaning tasks, and cooking food.
- Delivered exceptional customer service through effective communication and problem resolution.
- Maintained cleanliness and organization of workstations to ensure safety and efficiency.
- Assisted in training new employees on operational procedures and best practices.
- Adapted quickly to changing priorities, maintaining productivity under pressure.
Education
Newburgh Free Academy
Newburgh, New York08.2019
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Newburgh Free Academy
Newburgh, New York06.2018
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Poughkeepsie High School
Poughkeepsie, New York11.2017
Skills
- Highly develop interpersonal skills
- Self-motivated to ably coordinate daily office functions
- Excellent organization and communication skills
- Time management
- Valid Driver's license
- Customer service
- Problem-solving
- Punctual and reliable
- Relationship building
- Schedule management
- Strategic planning
- Appointment scheduling
- Team building
- Conflict resolution
- Multitasking Abilities
- Teamwork and collaboration
- Interpersonal skills
Timeline
Amazon Dispatch Driver
Amazon
10.2024 - Current
Receptionist
Farmers Insurance Agency
09.2023 - 10.2024
Order Picker
Amazon Warehouse
10.2021 - 09.2022
Pact Seaman
U.S. Navy
05.2021 - 10.2021
Baker
BJ’s Wholesale Club
05.2021 - 06.2021
Closer
McDonald’s
12.2020 - 02.2021
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Newburgh Free Academy
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Poughkeepsie High School
Newburgh Free Academy
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