Tamera Mailboy
Page,AZ
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
4
4
years of professional experience
Work History
Bartender
Rustic Thistle
01.2025 - 11.2025
- Crafted signature cocktails and beverages, enhancing customer experience and satisfaction.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
- Assisted in training new staff on beverage preparation techniques and customer service expectations.
- Collaborated with team members to develop seasonal drink menus, reflecting current trends and customer preferences.
- Engaged with customers to understand their preferences and provide personalized drink recommendations.
- Managed inventory levels, conducting regular stock checks to prevent shortages and overstock.
- Resolved customer complaints promptly, ensuring a positive experience and encouraging repeat business.
- Developed relationships with regular customers, fostering loyalty and enhancing the bar's welcoming atmosphere.
Barista
Brew It Coffee To Go
04.2022 - 11.2025
- Prepared a variety of coffee beverages to meet customer preferences and specifications.
- Executed efficient cash handling processes to ensure accurate transactions and register balancing.
- Assisted in inventory management by monitoring stock levels and placing orders as needed.
- Maintained cleanliness and organization of workspace to enhance productivity and safety standards.
- Educated customers on menu offerings and made recommendations based on individual tastes.
- Trained new baristas on beverage preparation techniques and customer service best practices.
- Addressed customer complaints promptly and effectively to ensure satisfaction and retention.
Education
High School Diploma -
Page High School
434 S Lake Powell Blvd, Page AZ05.2022
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Patience and tolerance
- Cleanliness and hygiene
- Handling difficult customers
- Cash register operation
- Menu memorization
- Memory retention
- Hospitality service expertise
Timeline
Bartender
Rustic Thistle
01.2025 - 11.2025
Barista
Brew It Coffee To Go
04.2022 - 11.2025
High School Diploma -
Page High School