Tameria Chivers
Conroe
Summary
I am a knowledgeable and dedicated professional with extensive experience in multiple industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients and personal. Motivated in maintaining customer satisfaction and contributing to companies success. Specializing in quality, speed and process optimization. Articulate, energetic, result-oriented with exemplary passion for developing relationships and cultivating a substantial amount of growth and prosperity.
Overview
8
8
years of professional experience
Work History
Sr. Licensing Admin
Allstate Insurance Co
10.2021 - Current
- Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Informed customers by mail or telephone of additional steps needed to obtain licenses.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Managed multiple projects simultaneously using organizational and analytical skills.
Inbound Direct Sales Agent
Allstate Insurance Co
01.2021 - Current
- Put together sales proposals and contracts.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Overcame objections using friendly, persuasive strategies.
- Opened new accounts and documented personal, demographic and payment information in system.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Incorporated cross-selling, up-selling and add-ons and offered promotional items to increase sales.
Uber Eats Driver
Uber Eats
03.2018 - Current
- Secured food to prevent loss and maintain freshness during transport.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Stayed in constant communication with dispatching team to quickly respond to delivery updates.
- Anticipated customers' questions and complaints and skillfully handled any concerns.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Completed on-time deliveries by choosing best and most efficient routes.
Assistant Store Manager
Cottonwood Financial
03.2020 - 12.2021
- Managed opening/ closing procedures and recommended changes to enhance efficiency of daily activities.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Reviewed sales and gross profit reports to determine options for increasing market growth
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
High School Diploma - General Studies
Cypress Creek High School
Houston, TXSkills
- Business growth and retention
- Personal lines Insurance license
- Inbound and Outbound Calling
- Sales
- Problem-solving skills/ Multitasking
- Marketing
- Appointment Setting
- Legal compliance
- Microsoft Office, Excel and Powerpoint
- Exceptional Customer Service
- File Auditing / Employee Background Processing
- System administration
Timeline
Sr. Licensing Admin
Allstate Insurance Co
10.2021 - Current
Inbound Direct Sales Agent
Allstate Insurance Co
01.2021 - Current
Assistant Store Manager
Cottonwood Financial
03.2020 - 12.2021
Uber Eats Driver
Uber Eats
03.2018 - Current
High School Diploma - General Studies
Cypress Creek High School