Tamara L Hannmann
Sales
Orlando,FL
Summary
Dynamic Sales Representative with a proven track record in field sales, excelling in face-to-face interactions with potential and existing customers. Committed to delivering exceptional customer experiences while effectively communicating product updates and features through engaging proposals and presentations. Expertise in cold calling and relationship-building consistently leads to exceeding sales quotas, driving revenue growth, and fostering long-term partnerships. A strategic thinker and self-motivated leader, adept at identifying customer needs and implementing tailored solutions that enhance satisfaction and loyalty.
Overview
20
20
years of professional experience
2014
2014
years of post-secondary education
Work History
Account Manager
Sentext Solutions
11.2022 - Current
- Continuous Acquiring to Provide SMS text messages to build & Develop Businesses of sales while operating at the intersection of sales, Compliance and Client Relationships Management.
- Increasing client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolve escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Maintain high client retention rate by providing exceptional customer service and anticipating client needs.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Established long-term customer relationships to enhance client loyalty and satisfaction.
Business Development Manager
Computers Consultants & Merchants
05.2020 - 11.2022
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
- Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Kept meticulous client notes and updated account information in company databases.
- Implemented CRM tools to better track sales opportunities and customer interactions.
Area Sales Representative
DS Services Of America Inc.
05.2018 - 04.2020
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Monitored trends in customer buying habits, market conditions and competitor actions to adjust sales goals and strategies.
- Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
- Maintained up-to-date knowledge of Beverage Services and performed competitor analysis.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
- Achieved sales goals and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
Telemarketing J2 Strategic Solutions, Community Health Center Development Consultants
02.2016 - 05.2018
- Set Sales appointments to meet with J2 Strategic Solutions.
- Sales Process Start to Finish for Non-Profits.
- Call Nationwide to set appointment at the director level of Non-Profit organizations.
- Follow up calls to prospect to setup subsequent meetings as instructed.
- Work with team throughout sales process Sales - Telemarketing Dealertrax.
Outside Sales
10.2011 - 12.2015
- Sold Automotive Repair Shop - Point of Sale.
- Cold Call - Call leads to set appointment for sales department.
- Call all over the country to owners, managers of repair shops to setup Face to Face and/or Live - Online - Go-To Meetings appointments.
- Follow up calls to prospect to setup next-step meetings.
- Conduct Prospect Profile assessment calls - Both presales - post sale implementation.
Outside Sales Rep/ Account Manager/Distributor MiCash
04.2006 - 05.2008
- Northern Florida.
- Responsible for Training, up selling, Consulting for All Departments in 34 Northern Florida Home Depot Locations.
- Continuous consultative selling to General Managers in every location.
- Account Management & Customer Service.
- Face to Face Meeting, Trainings, Selling.
Education
Bachelor of Arts - Business Administration And Management
Columbia College
Columbia, MO05-2014
Skills
Account Management
Analytical problem solver
Consulting
Document Management
Manager
Marketing
Needs Analysis
Relationship Building
Sales techniques
Sales presentations
Business growth and retention
Brand awareness
Client presentations
Networking
Employee training
Territory growth
Scheduling
Territory management
Strategic account development
Software
Power Point
MS Word
Excel
Microsoft Office
Timeline
Account Manager
Sentext Solutions
11.2022 - Current
Business Development Manager
Computers Consultants & Merchants
05.2020 - 11.2022
Area Sales Representative
DS Services Of America Inc.
05.2018 - 04.2020
Telemarketing J2 Strategic Solutions, Community Health Center Development Consultants
02.2016 - 05.2018
Outside Sales
10.2011 - 12.2015
Outside Sales Rep/ Account Manager/Distributor MiCash
04.2006 - 05.2008
Bachelor of Arts - Business Administration And Management
Columbia College