Tami Carroll
Temecula,CA
Summary
Results-driven Auto Finance Manager known for high productivity and efficient task completion. Excel in customer relationship management, financial analysis, and regulatory compliance, ensuring smooth operations within auto finance departments. Possess strong negotiation skills, problem-solving abilities, and a knack for strategic planning to drive success in fast-paced environments.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Finance Manager
Ferrari Maserati San Diego
, CA
01.2014 - 02.2021
- Increased store profits by over 200% and Dealer Group by over 60% in first year
- Highest PVR in dealer group for 7 years straight at $2307/avg
- $50MM+ total sales
- Implemented and trained F&I process across dealer group
Finance Manager
Group 1 Auto
Kearny Mesa , CA
07.2013 - 01.2014
- Exceeded personal sales quota every month.
- Top 10% of F&I Managers in the company PVR $1400+ every month
- Implemented more efficient deal flow process, reducing customer customer wait times
Finance Director
Infiniti Escondido
Escondido , CA
01.2008 - 12.2011
- Received Infiniti Award of Excellence 2009,2010,2011
- Implemented 100% digital contracting and Menus
- 63% VSC penetration- Top 5 dealer in region
- Increased PVR over 50% year one
Finance Director
Mossy Nissan El Cajon
El Cajon, CA
11.1994 - 08.2007
- Maintained highest PVR in dealer group year over year
- Lowest department turnover in company due to high morale
- Awarded Nissan Award of Excellence for Customer Service 5 years straight
- Awarded NMAC Award of excellence for highest contract penetration (70%)
Skills
- Coaching and training
- Customer relationship development
- Insurance Products
- Verbal and written communication
- Credit analysis
- Profitability Optimization
- Problem-solving
- Teamwork and Collaboration
Certification
- Kelly Enterprises- Financial Career development
- Joe Verde 2 day Team Leadership workshop
- Dealertrack University- Econtracting certificate, Compliance Manager certificate
Timeline
Finance Manager
Ferrari Maserati San Diego
01.2014 - 02.2021
Finance Manager
Group 1 Auto
07.2013 - 01.2014
Finance Director
Infiniti Escondido
01.2008 - 12.2011
Finance Director
Mossy Nissan El Cajon
11.1994 - 08.2007
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