Tami Churchill
Rancho Cucamonga,USA
Summary
Results-driven Retail Store Manager with expertise in opening and closing procedures, merchandising, and banking. Proven ability to enhance operational efficiency through effective leadership and communication. Committed to elevating customer satisfaction while optimizing team performance. Passionate about fostering a positive shopping environment that drives customer loyalty and sales.
Overview
26
26
years of professional experience
Work History
Real Estate Agent
Berkshire Hathaway HomeServices
Rancho Cucamonga, CA
07.2021 - Current
- Negotiate contracts to secure optimal terms for clients and enhance property value.
- Conduct market analysis to identify trends and inform pricing strategies for listings.
- Advertise client properties through websites, social media, and real estate guides.
- Develope and maintain relationships with clients through networking, postcards, and cold calling.
- Market and sell property for clients by hosting open houses and advertising online and in print.
Store Manager
H&M-Montclair
Montclair, CA
08.2007 - 06.2020
- Reduced turnover by training and empowering a team of 34 employees.
- Enhanced store appearance through diligent oversight of merchandising and cleanliness.
- Increased sales metrics by sharing product knowledge with team and customers.
- Improved safety compliance by following all security policies and procedures.
- Lowered shrink to 1.75% through effective scheduling and staff training efforts.
- Conducted daily meetings to establish clear expectations and goals for the team.
Store Manager
Windsor
Brea, CA
06.2000 - 07.2007
- Assisted with processing shipments, weekly floor moves and rotation of garments per visual directives.
- Hired, trained and coached a staff of 15.
- Led team to achieve sales targets including reducing shrink through effective coaching and performance management.
- Fostered a positive store environment, promoting teamwork and collaboration among staff.
Education
Bachelor of Science - Apparel Merchandising and Management
California Polytechnic University-Pomona
Pomona, CASkills
- Strong verbal and written communication
- Customer engagement
- Accurate cash handling
- Skilled in high-pressure situations
- Effective team contributor
- Visual merchandising expertise
- Skilled in managing tasks
- Works well independently and with others
Timeline
Real Estate Agent
Berkshire Hathaway HomeServices
07.2021 - Current
Store Manager
H&M-Montclair
08.2007 - 06.2020
Store Manager
Windsor
06.2000 - 07.2007
Bachelor of Science - Apparel Merchandising and Management
California Polytechnic University-Pomona