Tami Eggert
Union Gap ,WA
Summary
Dynamic and compassionate Certified Medical Assistant with a proven track record at Confluence Health. Excelled in patient care, improving treatment outcomes through effective communication and HIPAA-compliant practices. Spearheaded initiatives at Blossom Valley, enhancing dining services efficiency and customer attraction. Skilled in EMR/EHR and adept at fostering positive patient experiences, demonstrating both technical proficiency and empathetic patient interactions.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Dining Services Supervisor
Blossom Valley
07.2023 - 07.2024
- Improved overall efficiency by implementing standard operating procedures for daily tasks in the dining area.
- Spearheaded marketing initiatives to attract new customers and promote special events in the dining hall.
- Evaluated employee performance, providing constructive feedback for continuous improvement.
- Coordinated successful themed nights at the dining hall which attracted large crowds leading to repeat business opportunities.
Medical Assistant
Bonaventure Assisted Living
09.2019 - 07.2023
- Provided exceptional patient care, addressing concerns and answering questions about medications to ensure optimal treatment outcomes.
- Organized weekly meetings with interdisciplinary team members to discuss individual patient cases, ensuring comprehensive care planning that included appropriate pharmacological interventions.
Certified Medical Assistant
Confluence Health
03.2002 - 09.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Education
Medical Assistant Program -
Wenatchee Valley College
Wenatchee, WAHigh School Diploma -
Eastmont High School
East Wenatchee, WASkills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Phlebotomy techniques
- EMR / EHR
Certification
- Medical Administrative Assistant Certification (CMAA) - National Healthcareer Association (NHA).
Timeline
Dining Services Supervisor
Blossom Valley
07.2023 - 07.2024
Medical Assistant
Bonaventure Assisted Living
09.2019 - 07.2023
Certified Medical Assistant
Confluence Health
03.2002 - 09.2019
Medical Assistant Program -
Wenatchee Valley College
High School Diploma -
Eastmont High School
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