Tami Lynn Delameter
Henderson,USA
Summary
Dynamic retail leader with over 20 years of experience driving customer satisfaction and revenue growth. Expertise in developing high-performing teams and optimizing P&L management, resulting in record sales and enhanced brand loyalty across luxury and high-volume sectors.
Overview
37
37
years of professional experience
Work History
General Manager / DMIT
Men’s Wearhouse
Henderson, NV
09.2025 - Current
- Surpassed Q3 and Q4 sales goals, maxing out bonus potential and ranking in the top tier of the district.
- Drove district-leading customer satisfaction, securing the #1 and #2 positions for service feedback by embedding a guest-first mindset across the team.
- Partnered with senior leadership on budget forecasting and revenue planning, aligning tactical execution with financial objectives to support overall business strategy.
- Strengthened operational discipline by creating and implementing new SOPs for compliance and customer service, retraining team on visual merchandising standards to enhance customer experience.
- Elevated key performance metrics (conversion, UPT, ADT) through targeted coaching and training initiatives, resulting in improved sales outcomes.
Club Membership Manager
Bass Pro Shops
Las Vegas, NV
08.2024 - 09.2025
- Accelerated membership acquisition and improved retention through data-driven CRM strategies and customer analytics, generating a measurable lift in recurring revenue.
- Enhanced team KPIs—conversion, UPT, ADT—through structured coaching and role-playing sales techniques.
- Developed customer service SOPs that elevated satisfaction scores and ensured consistent, high-quality experience.
- Partnered with leadership on budget forecasting and revenue planning to align with long-term growth strategies.
Store Manager
CosmoProf
Las Vegas, NV
01.2022 - 08.2024
- Achieved top district rankings in sales conversion, loyalty program sign-ups, and Net Promoter Score (NPS) by cultivating accountability and customer advocacy.
- Delivered 20% year-over-year sales growth by leading targeted promotions, CRM outreach campaigns, and team-driven in-store events.
- Reduced labor overhead 15% through strategic scheduling and cost-control measures while maintaining staffing levels and customer experience.
Front End Supervisor
Home Depot
Henderson, NV
03.2021 - 12.2021
- Facilitated daily staff huddles to improve sales conversion rates by 10% through focused upselling, credit prompts, and service standards.
- Redesigned queue management and service recovery to optimize high-volume customer flow, reducing wait times and enhancing checkout experience.
- Coordinated frontline training on POS and inventory systems to ensure consistent compliance and maintain audit readiness.
Licensed Financial Advisor
World Financial Group
Henderson, NV
05.2020 - 12.2021
- Developed profitable client portfolio through consultative selling and strategic referral networking.
- Enhanced client retention and facilitated policy upgrades by providing tailored financial solutions and maintaining ongoing relationship management.
- Developed personalized financial plans for clients based on individual needs.
- Conducted regular client meetings to review financial goals and investments.
- Analyzed market trends to provide informed investment advice to clients.
Senior Regional Director
Luxottica / Sunglass Hut
Las Vegas, NV
08.2016 - 03.2019
- Led 28 high-volume luxury eyewear stores, driving a 25% sales increase in the premium product segment through disciplined clienteling, CRM adoption, and elevated service protocols.
- Exceeded revenue, customer retention, and profitability KPIs across complex multi-unit footprint.
- Architected region-wide customer experience strategies that strengthened brand positioning and increased client loyalty.
- Facilitated regional training workshops and operational audits, reducing shrink and enhancing compliance scores.
Regional Director
Luxottica / Sunglass Hut
San Diego & Orange County, CA
03.2014 - 09.2016
- Managed a $50M+ luxury retail portfolio, surpassing revenue, retention, and operational efficiency targets year-over-year.
- Rolled out sales training programs on luxury service, upselling, and personalized client experiences, resulting in higher conversion and repeat purchase rates.
- Elevated store audit scores by 30% through compliance enforcement and loss prevention initiatives.
Regional Manager
Luxottica / Sunglass Hut
Orange County, CA
01.2007 - 03.2014
- Recognized as 'Regional Manager of the Year' for exceeding KPIs and profitability goals.
- Achieved double-digit comparable sales growth and optimized P&L across 26 stores.
- Designed and implemented sales incentive programs that significantly enhanced employee engagement and retention.
District Manager
Limited Brands / BCBG & Bath & Body Works
Orange County, CA
11.1989 - 12.2000
- Oversaw high-traffic luxury apparel (BCBG) and lifestyle locations, executing visual merchandising and sales strategies that increased market share and enhanced repeat traffic.
- Managed daily activities at various retail locations to ensure smooth operations.
- Managed budget allocations to optimize store performance.
- Developed strategic plans to enhance customer experience.
- Developed staff succession plans that improved retention and established a pipeline of internal leaders for multi-unit roles.
Education
Retail Management & Commercial Art Coursework -
Orange Coast College
Costa Mesa, CASkills
- Multi-Unit Operations & P&L Management
- Revenue Growth & Sales Strategy
- Retail Strategy
- Customer Experience (CX) & Omnichannel Strategy
- New Store Openings & Turnarounds
- Talent Acquisition & Development
- KPI Optimization & Performance Analytics
- Inventory Optimization & Shrink Reduction
- KPI Dashboards
- POS Systems
- CRM Platforms (eg, Salesforce)
- CRM & Clienteling
- Workforce Management Tools
- Inventory Control Systems
- Microsoft Office Suite
Timeline
General Manager / DMIT
Men’s Wearhouse
09.2025 - Current
Club Membership Manager
Bass Pro Shops
08.2024 - 09.2025
Store Manager
CosmoProf
01.2022 - 08.2024
Front End Supervisor
Home Depot
03.2021 - 12.2021
Licensed Financial Advisor
World Financial Group
05.2020 - 12.2021
Senior Regional Director
Luxottica / Sunglass Hut
08.2016 - 03.2019
Regional Director
Luxottica / Sunglass Hut
03.2014 - 09.2016
Regional Manager
Luxottica / Sunglass Hut
01.2007 - 03.2014
District Manager
Limited Brands / BCBG & Bath & Body Works
11.1989 - 12.2000
Retail Management & Commercial Art Coursework -
Orange Coast College