Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
24
24
years of professional experience
Work History
340B Split Billing Implementation Manager
PharmaForce
Remote
01.2022 - 04.2023
Focused solutions on industry-specific workflow, client base and protocols, tailoring implementations to client needs.
Explained complex, technology-related issues in basic, understandable terms to clients.
Assessed project scope to confirm details and understand customer expectations in advance.
Identified hospital data discrepancies to devise and initiate cost-effective solutions.
Collaborated with internal departments to confirm timely and accurate delivery and implementation for client needs.
Suggested solutions to developing problems during project so that correct modifications could be made.
Data Validation Team Supervisor
Macro Helix (340B Software Vendor)
12.2015 - 12.2021
Evaluated large datasets for quality and accuracy pre and post go live
Determined root cause of data quality errors and recommended long-term solutions
Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes
Communicated regularly with customers concerning data exchange and technology integration.
Demonstrated new product features and functionality to clients, managers and team members.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Led projects and analyzed data to identify opportunities for improvement
Crosswalk Analyst
Macro Helix (340B Software Vendor)
02.2014 - 12.2015
Built and maintained 35-45 customer charge master crosswalks on monthly basis for existing hospital clients
Held conference calls with existing clients on crosswalk changes on an as needed basis
Troubleshoot accumulation issues related to Crosswalk for existing hospital clients
Identified and resolved problems through root cause analysis and research.
Analyzed program data to provide input for key decision making and strategic planning.