Summary
Overview
Work History
Education
Skills
RELATED COURSEWORK
Timeline
Generic

Tamia Jackson

Macon,GA

Summary


Professional with strong background in social work prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.

Overview

6
6
years of professional experience

Work History

Case Manager

NECCO
06.2024 - Current
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.

Therapist Intern Assistant

The Comfy Place LLC
08.2023 - 05.2024


  • Ensure the safety and well-being of clients by following all ethical and legal guidelines.
  • Develop and implement training programs for parents to enhance their knowledge and skills in helping their children.
  • Contributed to a positive therapeutic environment through empathetic listening and non-judgmental support for clients'' emotional experiences.

Certified Housing Assistant

Middle Georgia State University
06.2023 - 05.2024
  • Maintain up-to-date knowledge of housing programs and resources to serve clients better
  • Assist with coordinating and implementing student programming and events to create a vibrant and engaging residential community.
  • Communicate with advisors in other resident halls to identify and resolve campus-wide issues affecting students.
  • Oversees the day-to-day operations of the housing team, including scheduling, assignments, and performance evaluations
  • Lead a team of housing staff as a Certified Housing Assistant, ensuring efficient operations and high-quality service delivery
  • Experience using web design platforms

Digital Team Associate

Walmart Supercenter
05.2019 - 05.2024
  • Monitor and report on key performance indicators to track the success of digital initiatives
  • Collaborate with team members to streamline the picking process and meet deadlines
  • Demonstrated strong attention to detail and organizational skills in a fast-paced environment

Paraprofessional

Kelly Services, Inc
04.2022 - 02.2024
  • Managed classroom behavior and helped maintain a positive and productive learning atmosphere.
  • Utilized technology and educational resources to supplement classroom instruction and promote student engagement
  • Provided instructional support to students in various subjects, enhancing their understanding and academic performance.

Education

Master of Science - Social Work

Valdosta State University
Valdosta, GA
07-2025

Bachelor of Science - Social Work

Middle Georgia State University
Macon, GA
05.2024

Skills

  • Proficient in Microsoft Office Suite
  • Effective case management strategies
  • Accurate case record-keeping
  • Client support
  • Effective care management
  • Referral coordination
  • Interdisciplinary collaboration
  • Quality assurance controls

RELATED COURSEWORK

  • Human Development
  • Elementary Statistics
  • Social Work and Trauma
  • Social Work Research Methods
  • Crisis Management

Timeline

Case Manager

NECCO
06.2024 - Current

Therapist Intern Assistant

The Comfy Place LLC
08.2023 - 05.2024

Certified Housing Assistant

Middle Georgia State University
06.2023 - 05.2024

Paraprofessional

Kelly Services, Inc
04.2022 - 02.2024

Digital Team Associate

Walmart Supercenter
05.2019 - 05.2024

Master of Science - Social Work

Valdosta State University

Bachelor of Science - Social Work

Middle Georgia State University