Tamia Maxwell
Lake In The Hills,IL
Summary
Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Overview
4
4
years of professional experience
Work History
Tasting Room Attendant
Coopers Hawk
11.2023 - Current
- Assisted customers with wine selections, enhancing their tasting experience and product knowledge. I communicate where the wine is located as well as the flavors.
- Maintained cleanliness and organization of tasting room, ensuring a welcoming environment for guests. I also polished glassware and the counters.
- Supported promotional events by setting up tastings and engaging with attendees to drive interest in products. I promoted the wine club where people sign up to get their amazing benefits.
- Collaborated with team members to efficiently manage customer flow during peak hours, improving service speed.
Beauty Advisor
Sephora
06.2023 - 11.2023
- Provided personalized beauty consultations to clients, enhancing product knowledge and customer satisfaction. I gave recommendations to help my clients needs.
- Assisted in inventory management, ensuring stock availability and organization on sales floor. Stocking included makeup, fragrances, skincare, etc.
- Educated customers on skincare routines and makeup application techniques, driving engagement and loyalty.
- Collaborated with team members to create visually appealing product displays that attracted customer interest.
Team Member
Dunkin' Donuts
11.2021 - 06.2022
- Provided excellent customer service, ensuring satisfaction and repeat business.
- Operated coffee and food preparation equipment efficiently to maintain high productivity levels. I often did food prep in the back kitchen to make sure food is fresh and ready to go.
- Collaborated with team members to streamline operations during peak hours, enhancing workflow.
Education
Finance
Loyola University of Chicago
Chicago, IL05-2027
Associate of Arts -
McHenry County College
Crystal Lake, IL12-2024
Skills
- Cleanliness standards
- Cash handling expertise
- Food pairing
- Sales proficiency
- Wine history
- Guest service
- Client relationship building
- Brand awareness
- Beauty trends
- Merchandise restocking
Languages
English
Full Professional
Timeline
Tasting Room Attendant
Coopers Hawk
11.2023 - Current
Beauty Advisor
Sephora
06.2023 - 11.2023
Team Member
Dunkin' Donuts
11.2021 - 06.2022
Finance
Loyola University of Chicago
Associate of Arts -
McHenry County College