Tamia Trotter
Little Rock,AR
Summary
Able to troubleshoot complex problems and get the job done. Effective team player with exceptional communication and interpersonal skills. Adapt at managing multiple, diverse tasks simultaneously, work well under pressure. Team player with exceptional interpersonal and presentation skills. Definite abilities in leadership, planning, and organizational decision-making, and team building.
Overview
2
2
years of professional experience
Work History
Hotel Front Desk Clerk
Comfort Inn by Choice Hotels
2022.04 - Current
- Checking guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services
- Provided guests with information about the hotel
- Welcomed guests, managed online and telephonic bookings, and verified guests' payment methods during check-in.
Call Center Customer Service Representative
Amazon
2021.09 - 2022.04
- Respond to the needs of customers and provide personalized service
- Identify any issues that customers might be struggling with
- Answer inbound calls in a timely and friendly manner
Sales Associate
Bath & Body Works
2021.05 - 2021.12
- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service
- Directing customers to merchandise within the store
- Introducing promotions and opportunities to customers.
Education
High school diploma - undefined
Dumas High School
Skills
- Cashiering
- Communication Skills
- Mentoring
- Cash Handling (2 years)
- Presentation Skills
- Microsoft Office
- Retail Sales
Timeline
Hotel Front Desk Clerk
Comfort Inn by Choice Hotels
2022.04 - Current
Call Center Customer Service Representative
Amazon
2021.09 - 2022.04
Sales Associate
Bath & Body Works
2021.05 - 2021.12
High school diploma - undefined
Dumas High School
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