Completed clerical tasks such as filing, copying, and distributing mail.
Input data into spreadsheets and databases.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Enhanced communication within the team by maintaining accurate calendars.
Eligibility Worker
Social Services Agency
05.2024 - 08.2024
Assisted clients in understanding complex program requirements through clear explanations and provision of informational resources.
Supported colleagues during periods of high workload volume by prioritizing tasks effectively and assisting with overflow case management duties when needed.
Maintained confidentiality at all times while handling sensitive client data related to personal finances, health concerns, and family situations.
Demonstrated attention to detail when reviewing applications for accuracy, completeness, and adherence to guidelines.
Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
Summer Intern
Commonwealth Attorneys Office
06.2024 - 07.2024
Gained real-world experience with hands-on involvement in various stages of litigation.
Developed essential skills through active observation of attorney interactions court appearances.
Collaborated on proactive problem-solving strategies with fellow interns to address complex legal issues efficiently.
Assisted in trial preparation through the creation of exhibits, witness lists, and pre-trial motions to ensure smooth court proceedings.
Attended court hearings and depositions to take notes and document proceedings.
Near Peer Mentor
HBCU First
09.2023 - 11.2023
Conducted regular check-ins with mentee to monitor progress towards achieving their goals and to address any concerns or challenges faced along the way.
Encouraged mentee to develop strong decision-making and problem-solving skills.
Provided guidance on academic and personal matters, promoting overall well-being.
Led group sessions for mentees focused on various topics such as time management, study skills, and stress reduction techniques.
Counseled one student individually to assist in overcoming obstacles, make proper choices to stay focused and adjust to college life.
Cahier
Lowes Home Improvment
08.2022 - 05.2024
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with returns, refunds and resolving transaction issues.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Receptionist
North Carolina A&T SU Campus Recreation Center
08.2021 - 05.2024
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered phone promptly and directed incoming calls to the correct offices.
Kept reception area clean and neat to give visitors a positive first impression.
Cultivated positive relationships with clients through a professional demeanor and excellent interpersonal skills.
Assisted in event planning and execution, ensuring seamless operation of the center's functions.
Education
Bachelor of Arts - Liberal Studies With Pre-law Concentration
North Carolina A & T State University
Greensboro, NC
08.2024
Skills
Document Management
Excel spreadsheets
Data Entry
Customer Service
Clerical Support
Multi-line phone proficiency
Strong Problem Solver
Positive Attitude
Presentation Development
File Organization
Timeline
Clerical Worker
Social Services Agency
08.2024 - Current
Summer Intern
Commonwealth Attorneys Office
06.2024 - 07.2024
Eligibility Worker
Social Services Agency
05.2024 - 08.2024
Near Peer Mentor
HBCU First
09.2023 - 11.2023
Cahier
Lowes Home Improvment
08.2022 - 05.2024
Receptionist
North Carolina A&T SU Campus Recreation Center
08.2021 - 05.2024
Bachelor of Arts - Liberal Studies With Pre-law Concentration
North Carolina A & T State University
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