Tamicka OBrien-Cazeau
Brooklyn,New York
Summary
Enthusiastic individual with a proven track record of effective work in team-based and independent capacities. Possesses a strong work ethic and exceptional organizational skills, contributing to successful outcomes in any setting. Thrives on new challenges and eagerly looks forward to the next opportunity with a dynamic and accomplished team.
Overview
18
18
years of professional experience
Work History
Teller Manager and Store Supervisor
TD Bank
Flatbush Ave, Brooklyn NY
04.2024 - Current
- Manage, lead and direct day-to-day operations of the branch and team members. Perform Administrative functions and cash handling.
- Fostered a positive work environment by promoting teamwork, collaboration, and open communication among staff members.
- Pursued new retail and commercial account growth to enhance bank's market position.
- Streamlined daily operations by developing and implementing efficient scheduling, task delegation, and performance tracking systems.
- Ensured a professional and welcoming atmosphere at all times by maintaining a clean, organized workspace and promoting adherence to dress code standards among staff members.
Lead Associate Operations
Chase Bank
Brooklyn, NY
04.2021 - 01.2023
- Work with the branch manager to set the tone of the branch environment to provide an exceptional customer experience, and a dynamic and engaging culture
- Process and assist customers with transactions
- Introduce customers to your branch team who will build relationships and assist with specialized financial needs
- Make customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/7 days a week
- Support the Branch Manager with all aspects of branch operations, including loss control, compliance and audit standards
- Set schedule for branch staff
- Manage cash and vault activities including audits
- Ensure ATMs are replenished and service regularly to avoid negative customer experience
- Coach and train staff to ensure they are adhering to bank's policies and procedures.
Personal Banker
Republic Bank Limited
10.2006 - 03.2020
- Responsibilities Generating sales and revenue through loans and deposit accounts
- Providing customer service to high profile and other professional customers
- Assisting in daily management of loans and sales department
Education
Bachelor’s Accounting And Finance - Accounting And Finance
Southern New Hampshire University
Hooksett, NHBusiness Management - Business Administration And Management
University of The West Indies
Trinidad And Tobago 06.2009
GCE A Level - Business And Accounting
St Benedict's College at Trinidad and Tobago
05.2005
Skills
- Great at time management
- Excellent interpersonal communication skills, as well as strong attention to detail
- Can engage customers while being courteous and professional in a team environment
- Ability to make personal connections
- Professional, thorough and organized with strong follow-up skills
- Ability to learn products, services and procedures quickly and accurately; delivers solutions that make our work better
Timeline
Teller Manager and Store Supervisor
TD Bank
04.2024 - Current
Lead Associate Operations
Chase Bank
04.2021 - 01.2023
Personal Banker
Republic Bank Limited
10.2006 - 03.2020
Bachelor’s Accounting And Finance - Accounting And Finance
Southern New Hampshire University
Business Management - Business Administration And Management
University of The West Indies
GCE A Level - Business And Accounting
St Benedict's College at Trinidad and Tobago