Tamika Batts
Dallas,TX
Summary
Adept at maintaining composure in high-pressure situations, I excelled in customer service and multitasking across roles at Dennys Restaurant and other establishments. Leveraging strong team collaboration and greeting guests with warmth, I consistently enhanced guest experiences and workplace productivity, embodying a proactive approach to safety and efficiency.
Overview
2025
2025
years of professional experience
Work History
Waitress
Dennys Restaurant
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Team Member
Sonic
College Station, TX
10.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Security Personnel
Platinum Security Group
Dallas, TX
01.2018 - 01.2020
- Conducted routine risk assessments to mitigate future internal incidents.
- Developed comprehensive personnel security policies, establishing clear guidelines for employees to follow.
- Ensured compliance with all relevant legal and regulatory requirements by staying abreast of any changes to personnel security legislation .
- Served as a liaison between departments on matters related to personnel security concerns or initiatives, facilitating effective communication and collaboration among teams.
- Developed strong working relationships with external partners such as law enforcement agencies, government bodies, and other organizations involved in personnel security matters.
- Provided valuable input on company-wide initiatives related to overall risk management and mitigation strategies, contributing to a safer workplace for all employees.
- Assisted in the development of emergency response plans related to potential personnel security issues or threats within the workplace environment.
- Improved overall workplace safety by regularly assessing and addressing potential threats related to employee access levels.
- Responded promptly to requests from management for specific personnel security information, assisting in decision-making processes as needed.
- Kept team compliant with security protocols and appearance standards.
- Managed security policies and procedures to promote safety and security of personnel .
Production Worker
Del Monte Foods
Dallas, TX
05.2014 - 01.2016
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Cashier
Rio’s Chicken and Fish
Carrollton, TX
04.2012 - 07.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Waitress
Original Pancakes House
Dallas, TX
01.1996 - 05.1998
- Handled busy shifts with steady demeanor.
Education
Associate Of Applied Arts - Psychology
Richland College
Dallas, TXSkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
Accomplishments
- Resolved product issue through consumer testing.
- Documented and resolved Issue which led to Results.
National Society of Collegiate Scholars
Timeline
Team Member
Sonic
10.2024 - Current
Security Personnel
Platinum Security Group
01.2018 - 01.2020
Production Worker
Del Monte Foods
05.2014 - 01.2016
Cashier
Rio’s Chicken and Fish
04.2012 - 07.2014
Waitress
Original Pancakes House
01.1996 - 05.1998
Waitress
Dennys Restaurant
Associate Of Applied Arts - Psychology
Richland College