Processed payroll with Quickbooks for 22 employees, created and billed invoices for contractors clients (DART, Mastec, Archer Western). Created new clients files, onboarding of new clients.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets in Jobber.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Bookkeeper/Payroll
Sonlight Cleaning Service Inc.
03.2019 - 07.2020
Created monthly invoices in Quick Books to customers for commercial building cleaning services sent via email or mail, processed Bi-weekly payroll for 22 Employees through (Paycom) payroll system, processed Monthly payroll for 74 Contractors
Created Excel reports and Spreadsheets
Communicate with Customers accounts payable staff regarding any billing issues
Entered monthly bills in Quick Books, received inventory in Quick Books to create bills to be paid
Worked closely with the Vice President of the company creating Budget Reports and Spreadsheets
Billing/Payroll Manager
Your Therapy Source
01.2015 - 02.2019
Managed the Billing Department- processed payroll for 200+ Therapist bi-weekly, Billed Home Health Agencies invoices that totaled $121k per week averaging monthly total of $400k-$600k
Answered payroll questions via phone and/or email
Created Excel reports and Spreadsheets
Mail or fax invoices to Agencies for payment
Communicate with Agency Accounts Payable staff regarding any billing issues
Create and enter invoices in Quick Books and Kinnser systems
Complete payroll ACH batch deposits in EZ Deposit banking software
Research and troubleshooted issues
Customer Service Manager- Managed a team of 6 Customer Service Reps, Over seen daily reports for OT/PT/ST/MSW Therapist schedules and completed Therapy treatment frequencies for patients
QA'd therapy visits note and reported to the Agencies for authorizations
PAS Supervisor
Nextstep Home Health & Personal Assistant Svc.
08.2014 - 11.2014
Managed Caregivers, Scheduling, answered phone, assisted Director of Nursing with reports
Faxed, emailed and handled referrals (incoming/outgoing)
Communicated with client's family members on scheduling
Care Manager
Caring Senior Service
11.2013 - 08.2014
Managed CNA's and Caregivers, scheduled interviews and hired qualified applicants
Scheduled appointments to conduct admission of services for new clients
Submitted invoices and posted payments
Managed Caregiver timesheets
Communicated with clients, conducted Supervisory Visits with Clients and Caregivers to ensure quality care