Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamika Frederick

Long Beach,Ca

Summary

Reliable and personable front office assistant accustomed to working in medical office environments to handle patient and administrative needs. Manage all records and paperwork with systematic approach and strong attention to detail. Familiar with insurance and patient protection requirements.

Overview

11
11
years of professional experience

Work History

Front Office Assistant

MemorialCare Medical Group
11.2020 - Current
  • Handled office scheduling, setting up appointments, preparing paperwork, and balancing workloads
  • Coordinated patient paperwork, including check-in and check-out documentation, charts, and insurance information
  • Managed reception needs, greeting visitors, answering telephone calls, and collecting mail.

Hospitality waitress

Emirates Lounge
06.2016 - 03.2019
  • Created exceptional first impressions in every new guest with positive, upbeat, and attentive support
  • Helped clients feel appreciated by listening intently, asking probing questions, and correctly handling issues
  • Offered prompt and professional responses to customers' requests, questions, and problems
  • Facilitated communication between guests and business partners with intent of achieving complete guest satisfaction
  • Helped improve processes and products by relaying customer feedback.

In-Home Care Aide

IHSS
03.2013 - 06.2016
  • Completed activities of daily living such as hair care, oral hygiene, and bathing
  • Kept patients' rooms neat and orderly with regular cleaning and supply restocking
  • Tracked conditions and behaviors, updated records, and immediately reported notable changes
  • Helped patients with mobility needs, including toileting and transport for scans or procedures
  • Assisted individuals in dealing with stressful situations with emotional support and compassionate care.

Education

Diploma/Certificate -

Bryman College
Gardena, CA
05.2002

Diploma -

Lompoc High School
Lompoc, CA
06.1997

Skills

  • Appointment setting
  • Data entry
  • Insurance verification
  • Time management
  • Admissions

Money Handling

Epic system

Patient care

Timeline

Front Office Assistant

MemorialCare Medical Group
11.2020 - Current

Hospitality waitress

Emirates Lounge
06.2016 - 03.2019

In-Home Care Aide

IHSS
03.2013 - 06.2016

Diploma/Certificate -

Bryman College

Diploma -

Lompoc High School

Similar Profiles

CREATE PROFILE
Tamika Frederick