Tamika Holman
Humboldt,TN
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Probation Parole Manager
Tennessee Department Of Corrections
Dyersburg, TN
04.2017 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Created monthly reports for senior management summarizing operational performance metrics.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Maintained accurate records of offender contacts, progress notes, program reviews, and case files.
- Supervised staff members, organized schedules and delegated tasks.
- Provided administrative support to management team including preparing reports and presentations.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Implemented quality control measures to uphold company standards.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Produced thorough, accurate and timely reports of project activities.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
Probation Parole Officer
Tennessee Department of Correction
Dyersburg, TN
2008.04 - 2017.09
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Self-motivated, with a strong sense of personal responsibility.
Correctional Counselor
Tennessee Department Of Corrections
Henning, Tennessee
2007.04 - 2008.04
- Addressed behavior and stability of inmates to root out concerning connections or mental health issues.
- Evaluated progress of inmates in jails and prisons to determine optimal intervention strategies.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Counseled inmates either individually or group settings to bring problems to light and implement potential solutions.
Education
Bachelor of Science - Criminal Justice
The University of Tennessee - Martin
Martin, TN08-2003
Associate of Applied Science - Criminal Justice
Dyersburg State Community College
Dyersburg, TN07-2001
Skills
- Policy Implementation
- Verbal and written communication
- Staff Management
- Data Entry
- Employee Supervision
- Strategic Planning
- Administrative Oversight
- Performance Improvement
- Meeting planning
- Relationship Building
- Report Writing
- Public Safety
- Weapons training
- Ethical standards of conduct
- First aid and CPR certified
- Trained in defensive tactics
- Safety
- Crisis Prevention Intervention (CPI)
Certification
- State of Tennessee Notary Public
Languages
English
Professional
References
References available upon request.
Timeline
Probation Parole Manager
Tennessee Department Of Corrections
04.2017 - Current
Probation Parole Officer
Tennessee Department of Correction
2008.04 - 2017.09
Correctional Counselor
Tennessee Department Of Corrections
2007.04 - 2008.04
Bachelor of Science - Criminal Justice
The University of Tennessee - Martin
Associate of Applied Science - Criminal Justice
Dyersburg State Community College
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