Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Tamika  Hopkins-Sanders

Tamika Hopkins-Sanders

Lincoln,NE

Summary

Dedicated professional with expertise in customer service and time management. Proven track record in coordinating events and managing client databases, committed to delivering exceptional support and improving client experiences.

Overview

20
20
years of professional experience

Work History

Peer Support Specialist

Disrupting Traffick
08.2025 - 10.2025
  • Facilitated peer support sessions to empower individuals in recovery from trafficking experiences.
  • Developed individualized safety plans addressing specific needs and challenges of clients.
  • Collaborated with multidisciplinary teams to enhance service delivery and client outcomes.
  • Provided crisis intervention and emotional support, fostering trust and engagement with clients.

Telemarketer

Communications Solutions (CSLLC)
08.2022 - 10.2022
  • Conducted outbound calls to generate leads and promote services.
  • Engaged potential clients through effective communication techniques.
  • Managed client databases using software for tracking interactions.

Receptionist

DelRay Ballroom
12.2015 - 12.2017
  • Managed front desk operations, ensuring efficient guest check-in and registration processes.
  • Coordinated event scheduling, providing clients with timely information and support for successful events.
  • Maintained accurate records of bookings and inquiries using reservation management software.

Fraud Specialist

Cabela's
06.2014 - 08.2014
  • Analyzed transaction patterns to identify fraudulent activities and mitigate risks.
  • Helped translate for people who spoke other languages.
  • Developed and implemented fraud detection strategies to enhance operational efficiency.
  • Prompt deescalation and conflict resolution skills.

Telephone Interviewer

Wiese Research Associates Inc.
11.2008 - 01.2011
  • Conducted interviews to gather qualitative data for diverse research projects.
  • Analyzed responses to identify trends and insights for client reports.
  • Ensured accurate data entry into multiple computer programs.
  • Excellence in keeping people interested in 45minute interviews at times.
  • Maintained top 5 interviewer in the company.

Cashier

Amigos
02.2006 - 12.2007
  • Processed customer transactions accurately using point-of-sale systems.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of restaurant, and maintained salsa bar.
  • Worked the drive-thru window and always had everything done and ready to go in under four minutes.

Education

High School Diploma -

Lincoln High School
Lincoln, NE
06-2006

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Scheduling
  • Greeting and seating clients
  • Data inputting

Interests

  • I enjoy helping others and giving back to the community
  • Youth Development Programs
  • Volunteering
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Helping people get through tough situations and problem solve
  • Giving other hope
  • I enjoy organizing and keeping things orderly and easy for the next person

Timeline

Peer Support Specialist

Disrupting Traffick
08.2025 - 10.2025

Telemarketer

Communications Solutions (CSLLC)
08.2022 - 10.2022

Receptionist

DelRay Ballroom
12.2015 - 12.2017

Fraud Specialist

Cabela's
06.2014 - 08.2014

Telephone Interviewer

Wiese Research Associates Inc.
11.2008 - 01.2011

Cashier

Amigos
02.2006 - 12.2007

High School Diploma -

Lincoln High School
Tamika Hopkins-Sanders