Tamika Johnson
Palmdale,CA
Summary
Goal-oriented Overnight Stocker eager to provide efficient support to sales and customer service teams. Tirelessly keeps merchandise well-stocked and attractively arranged for purchase. Exceeds prescribed standards in work speed and quality.
Overview
14
14
years of professional experience
2001
2001
years of post-secondary education
Work History
Overnight Stocker
Stater Brothers Markets
Lancaster, CA
04.2020 - Current
- Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
- Organized shelves, racks and bins to ensure product availability.
- Worked collaboratively with other team members to achieve departmental goals.
- Maintained an orderly appearance at all times throughout the store.
- Checked expiration dates on all food items to ensure quality control standards were met.
- Assisted customers in locating desired items throughout the store.
- Performed daily inventory checks to maintain accurate records for ordering purposes.
- Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.
- Received and stocked merchandise in a timely manner.
- Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
- Observed strict safety measures while stocking shelves to prevent falls and mishaps.
Sorter
Amazon
Newhall, California
06.2025 - 07.2025
- Processed orders quickly and efficiently while adhering to safety protocols.
- Cleaned work area regularly so as not to impede productivity or efficiency levels.
- Collaborated with other sorters in order to meet daily production goals.
- Reported any problems with machinery or supplies immediately to supervisors.
- Identified any issues regarding product labels, sizes, colors during the sorting process.
- Utilized RF scanners to scan barcodes on products for tracking and inventory management purposes.
- Organized sorted items into designated areas for further processing or shipment.
- Inspected items for damage, defects or discrepancies prior to sorting.
- Transported picked products to packing area and verified proper packaging, sealing and labeling.
- Adapted quickly to new sorting technologies and methodologies introduced by the company.
Customer Service Manager
Walmart
Lancaster, California
03.2011 - 02.2020
- Conducted regular training sessions for staff on new products, services, and customer service techniques.
- Maintained accurate records of customers' interactions with the company in order to provide better future services.
- Performed quality assurance checks on calls handled by agents in order to maintain high levels of accuracy in responses provided by agents.
- Coordinated between various departments to resolve complex problems that require multiple steps or involve multiple teams.
- Managed and supervised the night shift staff, ensuring they were following company policies and procedures.
- Maintained safe work and collaboration spaces for night employees.
- Scheduled cleaning and maintenance for rooms and equipment.
Education
Antelope Valley High School
Lancaster, CaliforniaSkills
- Inventory management
- Product quality control
- Supply chain logistics
- RF scanner operation
- Shelf organization
- Team collaboration
- Stocking products
- Heavy lifting
- Cleaning
- Cardboard management
- Label reading
- Equipment monitoring
Timeline
Sorter
Amazon
06.2025 - 07.2025
Overnight Stocker
Stater Brothers Markets
04.2020 - Current
Customer Service Manager
Walmart
03.2011 - 02.2020
Antelope Valley High School