Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamika Russell

Hyde Park

Summary

Compassionate Patient Observer at VPNE Parking Solutions LLC, adept at providing emotional support and fostering positive patient experiences. Leveraged effective note-taking and clinical education skills to enhance care outcomes while collaborating with healthcare teams. Demonstrated empathy and adaptability, ensuring high-quality care in dynamic hospital environments.

Overview

23
23
years of professional experience

Work History

Patient Observer

VPNE Parking Solutions LLC
12.2022 - Current
  • Demonstrated flexibility and adaptability in response to changing patient needs, staffing levels, or hospital protocols, ensuring consistent high-quality care throughout shifts.
  • Provided emotional support to distressed or anxious patients, helping them feel more at ease during their hospital stay.
  • Contributed to positive hospital experiences for patients and families through effective communication and empathetic support.
  • Collaborated with interdisciplinary healthcare teams to ensure optimal patient care and outcomes during observation periods.

Assistant Teacher

Arbor Associates Inc.
09.2021 - 02.2023
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Worked with teachers to design lesson plans and coordinate activities for classes.

Direct Support Professional

Arbor Associates Inc.
09.2021 - 02.2023
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.

Dietary Aide

Healthcare Service Group Inc
07.2017 - 03.2020
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Followed all food safety regulations while preparing meals for patients.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.

School Cross Guard

Dedham Public Schools
11.2015 - 04.2016
  • Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
  • Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
  • Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
  • Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.

Food Service Worker

Dedham Public Schools
10.2015 - 04.2016
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.

School Bus Monitor

Boston Public Schools, BPS
02.2011 - 06.2015
  • Assisted in maintaining an orderly and safe environment for students while traveling to and from school.
  • Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
  • Ensured timely pick-up and drop-off of students by effectively communicating with the bus driver regarding route changes or adjustments.
  • Worked with bus driver and parents to meet specialized needs of passengers.
  • Enforced State safety guidelines for passenger transportation to keep children safe and driver free of distraction.
  • Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
  • Assisted administration with assignment of students to bus routes and prepared reports using Software.
  • Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
  • Communicated with bus drivers, contractors and schools regarding route changes.
  • Supervised and assisted special-needs passengers, offering individual adult attention during transport.

Babysitter/Nanny

Care.com Inc
01.2002 - 06.2015
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.

Passenger Service Assistant

Flight Services and System Inc
01.2013 - 05.2014
  • Ensured passenger safety by conducting thorough pre-flight checks of wheelchairs and other mobility equipment.
  • Facilitated effective communication between airline staff and non-English speaking passengers, utilizing language skills when necessary.
  • Provided exceptional customer service to diverse clientele, addressing individual needs and preferences.
  • Participated in regular training sessions covering topics such as safety regulations compliance updates or changes in company policies.
  • Assisted elderly passengers with boarding and deplaning, ensuring a smooth travel experience for all customers.
  • Improved boarding efficiency by guiding passengers through airport processes and providing clear instructions.
  • Assisted passengers in navigating customs procedures smoothly and efficiently.
  • Trained new employees on company procedures and best practices, contributing to an overall improvement in team performance standards.
  • Worked closely with cabin crew members to ensure seamless coordination during flights and layovers.

Front End Lead Supervisor

Price Rite Supermarkets
01.2010 - 06.2012
  • Enhanced user experience by implementing responsive web design and optimizing website performance.
  • Participated in ongoing professional development opportunities to stay current with industry trends and emerging technologies.
  • Established performance metrics to measure success of front-end projects, providing actionable insights for continuous improvement efforts.
  • Spearheaded the adoption of modern front-end frameworks such as React and Angular for more efficient code maintenance and scalability.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.

Housekeeping Aide

Boston Children's Hospital
05.2007 - 06.2012
  • Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
  • Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
  • Performed deep-cleaning tasks on a regular basis, ensuring the long-term preservation of hotel assets such as furniture and fixtures.
  • Dusted and polished surfaces to achieve attractive shine.
  • Transported soiled linens to laundry facilities.
  • Assisted in training new hires on housekeeping standards and procedures, ensuring consistent quality across the team.
  • Prepared rooms with top-notch standards every time.

Housekeeping Room Attendant

Hampton Inn By Hilton
04.2007 - 10.2009
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Education

High School Diploma -

Hyde Park High School
Boston, MA
06.2000

Skills

  • Effective Note-taking
  • Active learning
  • Clinical education
  • Empathy display

Timeline

Patient Observer

VPNE Parking Solutions LLC
12.2022 - Current

Assistant Teacher

Arbor Associates Inc.
09.2021 - 02.2023

Direct Support Professional

Arbor Associates Inc.
09.2021 - 02.2023

Dietary Aide

Healthcare Service Group Inc
07.2017 - 03.2020

School Cross Guard

Dedham Public Schools
11.2015 - 04.2016

Food Service Worker

Dedham Public Schools
10.2015 - 04.2016

Passenger Service Assistant

Flight Services and System Inc
01.2013 - 05.2014

School Bus Monitor

Boston Public Schools, BPS
02.2011 - 06.2015

Front End Lead Supervisor

Price Rite Supermarkets
01.2010 - 06.2012

Housekeeping Aide

Boston Children's Hospital
05.2007 - 06.2012

Housekeeping Room Attendant

Hampton Inn By Hilton
04.2007 - 10.2009

Babysitter/Nanny

Care.com Inc
01.2002 - 06.2015

High School Diploma -

Hyde Park High School

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