Tamiko Bell
Southaven,MS
Summary
Ambitious managing Division Director with excellent problem solving and time management skills. Highly effective at promoting positive relationships and building capable teams. Track record of improving overall operations, reducing overhead and increasing corporate value.
Overview
2
2
Certifications
4
4
years of post-secondary education
22
22
years of professional experience
Work History
Division Director
MS Division Of Medicaid
Senatobia, MS
06.2017 - Current
- Supervise and oversee a team of 5 eligibility workers assuring proper policy is used to process eligibility for various Medicaid coverage programs.
- Review applications, bank records and check stubs, making final decisions, approval or denial of health benefits.
- Successfully increased employee speed and accuracy by creating a case management to do checklist.
- Conduct Local Hearings in person or telephone acting as the primary liaison between the client and the DOM as necessary.
- Onboard new employees startup Performance Review Assessments and discuss expectations for new employees.
- Work closely with organizational leadership and board of directors to strategically affect operational direction.
Engagement Manager
The Advocacy Group
Memphis, TN
07.2014 - 06.2017
- Planned, supervised and coordinated daily activities of 5 case managers and 2 support staff.
- Responsible for implementing program management procedures, evaluating disability/workers compensation leads and leads assignment.
- Formatted briefs, pleadings and other legal documents keeping track of attorney records.
- Performed other management consultant activities such as billing/invoicing, budgeting, query requests and daily bank deposits.
- Collaborated with sales, delivery and service teams to manage seamless client experiences.
- Met with clients to understand needs and develop proactive solutions.
- Consulted with teams on established best practices and process improvements.
Senior Case Manager
MS Department of Rehabilitation Services OSDP
, MS
01.2007 - 07.2014
- Created well-written, effective care plans appropriately matching needs of clients with intellectual disabilities, orthopedic, neurological, Traumatic Brain and Spinal Cord injuries seeking eligibility for HCBS Waiver services following standards and guidelines of funders, contractors and governmental regulations.
- Identified care needs of individual patients through case management and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Provided service and supportive counseling in client's native language as needed, translating and interpreting between client, family and third-party entities as needed.
- Arranged delivery of Specialized Medical Supplies (SMS), Durable Medical Equipment (DME) and Home Modification services by working directly with provider.
- Recruited and managed qualified Personal Care Attendants and Certified Nurse Assistants, conducted skills trainings, safety plans and crisis intervention plans.
Senior Disability Examiner/Team Leader
MS Department of Rehabilitation Services DisabilityDetermination Services
Madison, MS
06.1999 - 12.2006
- Adjudicated initial, reconsideration or continuing disability review claims.
- Researched and analyzed electronic medical/vocational records detailing findings in written reports.
- Demonstrated independent decision to approve or disapprove claims.
- Authorized budgeted funds for the purchase of various medical examinations, specific laboratory tests, x-ray, medical and psychiatric evaluations on a daily basis.
- Provide mentoring to DRS-Disability Examiner I, II, III set clear team goals and delegated tasks and set deadlines.
Education
Master of Public Administration - Public Administration
Ashford University
Clinton, IA 01.2012 - 03.2013
Bachelor of Science - Psychology
Jackson State University
Jackson, MS 01.1996 - 05.1999
Skills
Coaching and mentoring
Strategic planning
Meetings and presentations
Proficient in Microsoft Word, Excel and Powerpoint
Verbal and written communication
Strategies and goals
Case Management
Onboarding
Client/Vendor Relations
Certification
Basic Supervisory Course August 2021
Additional Information
Medical Terminology, HIPAA, Medicaid, Medicaid Waivers, Medicare, TennCare, SSI, SSA
Timeline
Division Director
MS Division Of Medicaid
06.2017 - Current
Engagement Manager
The Advocacy Group
07.2014 - 06.2017
Master of Public Administration - Public Administration
Ashford University
01.2012 - 03.2013
Senior Case Manager
MS Department of Rehabilitation Services OSDP
01.2007 - 07.2014
Senior Disability Examiner/Team Leader
MS Department of Rehabilitation Services DisabilityDetermination Services
06.1999 - 12.2006
Bachelor of Science - Psychology
Jackson State University
01.1996 - 05.1999