Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
Work History
Laboratory Robotics Operator
Acetalent/LabCorp
Raritan , NJ
09.2021 - Current
Introduce and prepare biological specimens to the laboratory to ensure accurate processing
Open specimens and pour off into secondary containers to prepare for analysis and testing
Verify patient demographic information matches the test requisition form submitted
Data entry of patient information into the computer system for tracking purposes
Meet key production metrics and quality measures to ensure timely and accurate results
Unpack and route specimens to their respective staging areas
Pack and ship specimens to proper testing facilities when required
Properly prepare and store excess specimen samples
Resolve and document any problem specimens
Handle and dispose of medical and chemical waste
Comply with applicable environmental health and safety policies and procedures
Operate automated instrumentation under supervision if necessary
Reported failures, malfunctions or wear issues on equipment to supervisor.
Learned and followed safety and emergency procedures.
Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs).
Driver
Uber
Edison , NJ
07.2017 - Current
Transported clients to specified destinations safely and on-time.
Demonstrated professional conduct with clients to deliver outstanding customer service.
FC Associate
Amazon Fulfillment Center
Edison , NJ
06.2020 - 09.2021
Operated handheld scanners to track merchandise throughout fulfillment process.
Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
Machine Operator
Staff Management/Econo Pac
Milford, PA
11.2015 - 09.2017
Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
Calibrated machinery to optimize performance according to prescribed standards and specific project needs.
Managed and supervised daily activities of team members to verify fulfillment of customer orders and adherence to general warehouse operations.
Customer Service Representative
Lucent Technologies/Avaya
Parsippany, NJ
06.1998 - 09.2001
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Developed strong customer relationships to encourage repeat business.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Consulted with customers to resolve service and billing issues.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
John Jay High School
Brooklyn, NY
06.1989
Some College (No Degree) - Business Administration
Rockland Community College
Suffern, NY
Skills
Order picking abilities
Product packaging
Package verification
Inventory tracking
RF scanning devices
People skills
Data management
Computer skills
PPE use
Organizational skills
Laboratory assay analysis
Timeline
Laboratory Robotics Operator
Acetalent/LabCorp
09.2021 - Current
FC Associate
Amazon Fulfillment Center
06.2020 - 09.2021
Driver
Uber
07.2017 - Current
Machine Operator
Staff Management/Econo Pac
11.2015 - 09.2017
Customer Service Representative
Lucent Technologies/Avaya
06.1998 - 09.2001
High School Diploma -
John Jay High School
Some College (No Degree) - Business Administration