Tamiko Pickens
Odessa,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Operations Coordinator
Premier Valve Field Service
12.2025 - Current
- Process tickets, including the creation, updating, and closing of tickets.
- Manage and maintain ticket orders and documentation, ensuring all service activities and customer information is up to date.
- Request purchase order from customer for payments.
- Managed time in ConnectWise and all charges to each field service and shop tickets.
- Create & win quotes to convert into field service or shop tickets.
- Submit all tickets for invoicing to account department.
Operations Coordinator
Great Western Valve
11.2017 - 12.2025
- Process works orders, including the creation, updating, and closing of orders.
- Manage and maintain work orders and documentation, ensuring all service activities and customer information is up to date.
- Processed the invoices according to payment per customer request.
- Managed time clock and all charges to each field service and shop order.
- Received and processed weekly service reports and attendance sheets for all field service technicians.
- Entered and approved employee work hours in global shop Time and Attendance.
- Generated invoices for all paid services.
Inventory Clerk (Contract)
Helmerich & Payne, Inc.
06.2017 - 08.2017
- Received and processed incoming shipments, ensuring all items were properly logged and stored.
- File all packing slips and invoices.
- Scan and upload packing slips and invoices in the system (Oracle).
Inventory Clerk (Contract)
Tommy white Supply Co.
01.2017 - 06.2017
- Ensuring accurate quantities through regular physical counts.
- Keeping detailed records of inventory transactions.
- Processing inventory changes in databases or inventory software.
Verification Processor I
Red flex Traffic System
08.2016 - 12.2016
- Review photos and data associated with a violation captured by red light, mobile speed van, or fixed speed traffic enforcement cameras.
- Determine if a violation occurred by reviewing the evidentiary photos and corresponding video.
- Determine the state for the license plate on the vehicle in the plate photo through use of online license plate reference web sites and hardcopy state license plate manuals.
- Ensure accuracy of information before releasing the violation photos and data to the police for review.
Fraud Merchant Risk Data Entry Clerk II
American Express Service Center
10.2015 - 07.2016
- Investigate customer spending trends to ensure security and catch possible signs of fraud or loss of card.
- Manually review online transactions to determine their authenticity.
- Monitor/process daily credit/debit back to the credit card merchant.
- Conduct detailed investigation and analysis of collected information from multiple sources (i.e. database records, external search engines and open-source websites) to determine the level of risk associated with suspicious transactions, and account activity.
Service Administrative Representative
Wenzel Downhole Tools
04.2014 - 08.2015
- Responsible for opening and closing service department work orders.
- Reviewed technician description of work performed.
- Edited for clarity, work performed, discrepancy parts and corrected spelling.
Inventory Control Clerk
C & J Directional Services
01.2015 - 06.2015
- Maintain and update inventory records using database systems and spreadsheets.
- Assist in the organization of inventory in warehouses and perform physical counts of inventory.
- Coordinate the logistics of orders and transfers of goods between different locations.
Real Estate Loan Review
Community National Bank
10.2014 - 01.2015
- Review and analyze loan applications for completeness and accuracy.
- Verify borrower information and supporting documentation.
- Assess credit reports, income statements, and other financial documents.
Data Entry Operator (Contract)
Council of Residential Specialist
12.2012 - 01.2013
- Actively handled quality assurance of source and payment documents, posted and processed payments.
- Retrieve payment remittances both electronically and paper images.
- Post payments within the required timeframe accurately into each data system.
Data Entry Clerk (Contract)
Bank of America
09.2012 - 11.2012
- Handling numerical data accurately; creating spreadsheets.
- Updating databases or records with new information as it becomes available.
- Typing data directly and accurately.
Document Indexing Clerk
Edge System
01.2010 - 01.2011
- Entering data into appropriate fields; databases, records, and files.
- Transferring data from paper formats via computer or scanners.
- Verifying data by correctly checking and comparing source documentation.
Transactions & Exceptions Processing Specialist
Jack Henry & Associates
01.2006 - 01.2008
- Process works from internal departments by capturing items through the Apex scanner, keying items missing amounts, re-entering rejected items and balancing.
- Process lockbox deposits, providing reporting and images of items to each lockbox client with their individual arrangements.
Data Entry Operator
Georgia Department of Revenue
01.1997 - 01.2007
- Enters tax return data from all State of Georgia forms on tax types of Individual Income Tax, Sales Tax, Withholding, Corporate, Partnerships, Motor Fuel, and Fiduciary returns.
- Verify and cross-check information for accuracy.
- Processed high volumes of data daily, ensuring timely completion of tasks.
Remittance Processing Associate I (part-time)
Wachovia Bank Operations
01.2001 - 01.2003
- Responsible for inputting a high volume of data from multiple sources into databases.
- Collaborated with cross-functional teams to streamline data entry processes, resulting in a 20% increase in efficiency.
- Enter remittance processing data using a 10-key pad.
Education
Destination Specialist
Executive Travel Institute
Atlanta, GAAccounting courses
Atlanta Metro College
Atlanta, GASkills
- Effective communication and people skills
- Strong 10-key (10,000 KPH) with 98% accuracy
- The ability to work independently and part as a team meets tight deadlines, with excellent time management and organizational skills
- Reviewing data for incomplete or inconsistent information
- Enter raw data into a spreadsheet, document, or database
- Merge files to update outdated or incomplete data
- Self-motivation with an important level of concentration
- High volume data verification
- Critical thinking
- Demonstrates mindfulness and precision, with a history of maintaining accuracy in managing extensive data volumes
Timeline
Operations Coordinator
Premier Valve Field Service
12.2025 - Current
Operations Coordinator
Great Western Valve
11.2017 - 12.2025
Inventory Clerk (Contract)
Helmerich & Payne, Inc.
06.2017 - 08.2017
Inventory Clerk (Contract)
Tommy white Supply Co.
01.2017 - 06.2017
Verification Processor I
Red flex Traffic System
08.2016 - 12.2016
Fraud Merchant Risk Data Entry Clerk II
American Express Service Center
10.2015 - 07.2016
Inventory Control Clerk
C & J Directional Services
01.2015 - 06.2015
Real Estate Loan Review
Community National Bank
10.2014 - 01.2015
Service Administrative Representative
Wenzel Downhole Tools
04.2014 - 08.2015
Data Entry Operator (Contract)
Council of Residential Specialist
12.2012 - 01.2013
Data Entry Clerk (Contract)
Bank of America
09.2012 - 11.2012
Document Indexing Clerk
Edge System
01.2010 - 01.2011
Transactions & Exceptions Processing Specialist
Jack Henry & Associates
01.2006 - 01.2008
Remittance Processing Associate I (part-time)
Wachovia Bank Operations
01.2001 - 01.2003
Data Entry Operator
Georgia Department of Revenue
01.1997 - 01.2007
Accounting courses
Atlanta Metro College
Destination Specialist
Executive Travel Institute