Tamina Weiss
Desoto
Summary
Insurance professional with 26+ years of experience in auto damage appraisal, total loss handling, and complex claims resolution. Recognized for exceptional accuracy, strong negotiation skills, and the ability to deliver fair, efficient, and customer-focused claim outcomes. Adept at virtual and in-person assessments, industry-standard estimating systems, and regulatory compliance. Seeking to contribute advanced technical expertise and sound judgment to a leading insurance organization.
Overview
24
24
years of professional experience
1
1
Certification
Work History
VIRTUAL TRIAGE AUTO TEC CONSULTANT II
Allstate Insurance
09.2025 - Current
- Manage high-volume virtual auto claims with a focus on total loss triage and repairability decisions.
- Review documentation, photos, and inspection reports to determine repair feasibility.
- Prepare and validate total loss valuations using CCC One, Mitchell, and Audatex.
- Assess moderate to complex losses via virtual tools such as photos, video, and third-party inspections.
- Determine settlement amounts in accordance with guidelines and state regulations.
- Negotiate total loss settlements and salvage values with customers, claimants, and vendors.
- Maintain accurate claim documentation to support audit and regulatory compliance.
- Prioritize caseload to meet service level agreements in a remote environment.
OUTSIDE ADJUSTER CONSULTANT II
Allstate Insurance
09.2023 - 09.2025
- Conduct field inspections and prepare estimates at customer locations, repair shops, and tow yards.
- Negotiate repair pricing with facilities using approved parts suppliers.
- Communicate effectively across in-person, virtual, and written channels.
- Finalize estimates and negotiate settlements for complex auto claims.
- Utilize CCC, Mitchell, and ADP systems in compliance with GHRN standards.
- Ensure fair payment of losses within assigned authority and return appraisals within 24 hours.
AUTO DESK APPRAISER / TOTAL LOSS SPECIALIST
Kemper Insurance
05.2021 - 09.2023
- Examine first- and third-party vehicle damage following company documentation standards.
- Prepare accurate written appraisals and verify damage scope and vehicle condition.
- Negotiate repair costs and use approved suppliers to ensure quality and cost control.
- Complete settlements promptly in adherence with claims procedures.
- Submit completed appraisals within 24 hours of inspection.
TOTAL LOSS SPECIALIST
Auto Club Enterprises
Coppell, TX
01.2018 - 05.2021
- Review assigned claims and initiate contact with insureds to set expectations.
- Conduct detailed coverage analysis and identify all applicable benefits.
- Investigate claim facts to determine liability, coverage limits, and recovery potential.
- Evaluate damages, determine value, and authorize payments accordingly.
- Collaborate with internal departments such as Underwriting, SIU, and Recovery.
- Thoroughly document the claim file and complete closure requirements.
- Utilize strong negotiation skills to achieve fair settlement outcomes.
AUTO DAMAGE APPRAISER III
Auto Club Enterprises
Irving, TX
01.2012 - 01.2016
- Performed independent field inspections with minimal supervision.
- Achieved top accuracy ratings with zero departmental leakage.
- Estimated repair costs using CCC, Mitchell, and ADP systems.
- Negotiated complex auto claims and equitable settlements.
- Completed inspections at homes, repair facilities, and tow yards.
SUBROGATION REPRESENTATIVE III
Auto Club Enterprises
Irving, TX
01.2008 - 01.2012
- Managed high-volume claims and reviewed liability status.
- Gathered necessary documentation to support reimbursement efforts.
- Conducted follow-ups through calls, email, and mail.
- Responsible for recovery results and timely closures.
- Supported department-wide material damage review and estimate separation.
MATERIAL DAMAGE REPRESENTATIVE
Auto Club Enterprises
Riverside, CA
01.2002 - 01.2008
- Performed independent appraisal functions requiring minimal supervision.
Education
High School Diploma -
Gardena High School
Gardena, CASkills
- Auto Damage Appraisal & Estimating
- Total Loss Evaluation
- Repair Negotiation
- Complex Claims Handling
- CCC, Mitchell, Audatex/ADP Systems
- Market Valuation Review
- Regulatory & Compliance Documentation
- Customer relationship management
- Remote Claim Assessment
- Work Planning and Prioritization
- Quality assurance
Certification
- I-CAR Platinum Certified
- Adjuster License
- Additional I-CAR Certifications
Timeline
VIRTUAL TRIAGE AUTO TEC CONSULTANT II
Allstate Insurance
09.2025 - Current
OUTSIDE ADJUSTER CONSULTANT II
Allstate Insurance
09.2023 - 09.2025
AUTO DESK APPRAISER / TOTAL LOSS SPECIALIST
Kemper Insurance
05.2021 - 09.2023
TOTAL LOSS SPECIALIST
Auto Club Enterprises
01.2018 - 05.2021
AUTO DAMAGE APPRAISER III
Auto Club Enterprises
01.2012 - 01.2016
SUBROGATION REPRESENTATIVE III
Auto Club Enterprises
01.2008 - 01.2012
MATERIAL DAMAGE REPRESENTATIVE
Auto Club Enterprises
01.2002 - 01.2008
High School Diploma -
Gardena High School