Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
Generic

Tamira Ashford

Dallas,TX

Summary

Results-driven retail professional with 3+ years of experience in sales, team leadership, and operations. Skilled in delivering exceptional customer service, training staff, managing inventory, and maintaining store standards. Strong communicator adept at multitasking and problem-solving in fast-paced environments. Seeking to leverage retail expertise and interpersonal skills in customer-focused roles like Leasing Consultant.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Floor Supervisor

Intimissimi
Dallas, TX
12.2024 - Current
  • Supervised and coached team to improve performance and support development. Led staff training and delegated tasks to enhance workflow. Resolved customer and employee issues, escalating when needed. Drove sales by applying product knowledge and motivating the team. Managed daily operations, including cash handling and scheduling. Maintained merchandising standards and monitored inventory to reduce shrinkage. Analyzed sales trends to boost performance and customer satisfaction. Delivered excellent customer service through personalized recommendations and relationship building.

Sales Lead

Intimissimi
Dallas, TX
02.2024 - 12.2024
  • Delivered personalized customer service and consistently met sales goals.
  • Assisted with product selection, promoted key items, and maintained strong product knowledge.
  • Performed opening/closing duties, including cash handling and deposit preparation.
  • Captured customer information to support clienteling and future outreach.
  • Resolved customer concerns professionally and contributed to store upkeep and visual standards.

Assistant Store Manager

Aeropostale
Dallas, TX
10.2023 - 02.2024
  • Managed daily store operations including team supervision, scheduling, and performance. Trained staff to achieve sales goals and deliver excellent customer service. Resolved issues and escalated as needed. Oversaw inventory, merchandising, and stockroom organization. Handled opening/closing procedures, cash, and deposits. Partnered with Store Manager to analyze sales data and drive growth.

Floor Supervisor

Aeropostale
Dallas, TX
06.2022 - 10.2023
  • Led sales floor operations to ensure smooth workflow and high service standards. Coached associates on customer engagement and sales techniques. Supported daily tasks including opening/closing and cash handling. Monitored inventory and visual standards. Resolved customer issues promptly to maintain a positive environment.

Sales Associate

Aeropostale
Dallas, TX
03.2021 - 06.2022
  • Delivered excellent customer service by assisting with product selection and creating a welcoming experience. Maintained strong product knowledge to drive sales and answer questions. Supported daily operations, including restocking and merchandising. Handled transactions accurately while promoting promotions and loyalty programs. Helped achieve sales goals through engagement and upselling.

Education

Psychology

University of North Texas
Denton, TX

Associate of Science - Psychology

Dallas College
Dallas, TX

Skills

  • Team Leadership & Staff Training
  • Inventory Management & Loss Prevention
  • Cash Handling & Reconciliation
  • Visual Merchandising & Store Presentation
  • Customer Service & Client Relations
  • Sales Strategies & Persuasion
  • Communication & Interpersonal Skills
  • Organization & Time Management
  • Multitasking & Problem Solving
  • Attention to Detail

Affiliations

  • Active participant in community and volunteer activities at local church, demonstrating commitment to teamwork and service.

Languages

English
Native/ Bilingual
Spanish
Limited

Accomplishments

  • Top Sales Performer for 6 consecutive months, consistently exceeding sales targets and driving revenue growth.

Certification

  • Certified EKG Technician (CET)
  • Basic Life Support (BLS) CPR & AED Certification

Timeline

Floor Supervisor

Intimissimi
12.2024 - Current

Sales Lead

Intimissimi
02.2024 - 12.2024

Assistant Store Manager

Aeropostale
10.2023 - 02.2024

Floor Supervisor

Aeropostale
06.2022 - 10.2023

Sales Associate

Aeropostale
03.2021 - 06.2022

Psychology

University of North Texas

Associate of Science - Psychology

Dallas College