Detail-oriented and adaptable professional with experience supporting design, property management, and upscale service environments. Strong in guest relations, vendor follow-up, and calendar coordination, with a proven ability to resolve issues quickly and maintain efficient workflow with a positive attitude.
Work History
Design Associate
1 Year 5 Months
Oliver Cloutier Interiors | 06.2025 - Current
Communicated with vendors to confirm lead times, availability, and product details for ordering.
Supported principal designer with site measurements, installation preparation, and punch list tracking.
Met with vendors on job sites, as well as deliveries of furniture and any fixtures being installed for clients.
Front Desk Manager
4 Years 11 Months
Pulse 163 | 04.2015 - 03.2020
Receptionist to upscale women's fitness studio. Managed managed the front desk, ensuring smooth guest check-in, scheduling, and service flow.
Trained front desk staff on POS procedures, reservation handling, and customer service standards.
Resolved guest concerns promptly, maintaining positive experiences and consistent service quality.
Managed phone, email, and in-person inquiries with professionalism and answered questions to build rapport with clients.
Property Management Assistant
11 Years 5 Months
Aura Group | 01.1997 - 06.2008
Managed maintenance requests, vendor follow-up, and work order tracking to support timely resolution.
Scheduled inspections, site visits, and contractor access to maintain operational continuity.
Supported property management team with issue resolution, calendar coordination, and day-to-day administrative tasks.
Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
Education
High School Diploma
Palm Beach Gardens High School | Palm Beach Gardens, FL