Certified Medical Assistant and Phlebotomist skilled in delivering comprehensive patient care across varied clinical environments. Proficient in vital sign assessment, specimen processing, and clinical documentation, ensuring compliance and quality standards. Adaptable and organized, capable of managing multiple tasks while maintaining a focus on compassionate patient interactions.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Travel CMA
Northwestern
Grayslake
02.2026 - Current
Prepared exam rooms for patient visits by stocking supplies and ensuring cleanliness.
Performed vital signs, such as blood pressure and temperature, on patients.
Assisted physicians in patient care by taking vital signs and histories, preparing patients for examinations, enhancing overall efficiency.
Administered patient care in diverse clinical settings across various healthcare facilities.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Streamlined back office patient processes to minimize office wait times.
Collaborated with multidisciplinary teams to improve patient care outcomes.
Adapted quickly to different hospital protocols and procedures during assignments.
Managed multiple tasks in a fast-paced environment while maintaining quality standards.
Certified Medical Assistant
University of Chicago Medicine
Chicago
01.2024 - 02.2026
Assisted physicians with gynecological and urogynecological exams, including Pap smears, pelvic exams, bladder function tests, and colposcopies.
Prepared and maintained sterile fields for in-office procedures such as IUD insertions, endometrial biopsies, and urodynamic testing.
Educated patients on pre- and post-procedure care, contraception options, prenatal visits, and urinary health management.
Documented patient histories, menstrual and urinary symptoms, and maintained detailed electronic medical records (EMR) to ensure compliance with HIPAA regulations.
Coordinated laboratory tests and processed urine samples to facilitate timely follow-up on test results and specialist referrals.
Provided compassionate care and emotional support to patients during sensitive exams and procedures, fostering comfort and trust in a women's health setting.
Certified Medical Assistant
Midwest Express Clinic
Chicago
01.2022 - 01.2025
Provide compassionate care to patients of all ages, accurately assessing needs and supporting providers during examinations and procedures.
Assist physicians during procedures and treatments, providing direct patient care and ensuring optimal comfort and safety.
Perform clinical procedures including phlebotomy, EKGs, immunizations, nebulizer treatments, and Tuberculin skin testing, maintaining competency and compliance with protocols.
Managed patient flow by coordinating intake, vital signs, medical history, and preparation for examinations and treatments, enhancing clinic operations.
Documented care and test results in Epic EHR, maintaining accurate patient records and facilitating timely follow-up and communication.
Coordinate patient scheduling and ensure necessary charts, reports, and documents are available, optimizing clinic efficiency and workflow.
Educated patients and caregivers on medications, treatment plans, and post-visit care instructions, ensuring understanding and adherence across all age groups.
Maintaining 100% accuracy in phlebotomy and documentation, improving patient flow, and consistently receiving positive feedback for professional, compassionate care.
Pharmacy Technician
Walmart Co.
Hazel Crest
01.2022 - 01.2023
Assist with medication dispensing, including preparing and labeling prescriptions under the supervision of a pharmacist, ensuring compliance with state and federal regulations.
Managed patient records and maintained accurate medication histories in pharmacy management system, supporting safe dispensing and continuity of patient care.
Communicated with healthcare providers to clarify prescription details and address patient concerns, ensuring accurate medication administration and dosage adjustments.
Verified insurance information and processed prior authorizations for medications, facilitating timely patient access to necessary prescriptions and decreasing claim rejections.
Phlebotomist
Simple Laboratories
Chicago
01.2020 - 01.2021
Perform venipuncture and capillary blood draws for patients of all ages in clinical, home, and mobile settings.
Demonstrated high level of patient care and professionalism, maintaining calm and reassuring demeanor during procedures to enhance patient comfort.
Ensure accurate specimen labeling, handling, and transportation in compliance with CLIA and OSHA standards.
Verified patient identity and orders prior to specimen collection, ensuring accuracy in patient identification and safeguarding against errors.
Built and maintained professional relationships with clinics, dental offices, and wellness facilities, facilitating ongoing service contracts.
Assisted in training new phlebotomists on best practices and procedures.
Collected specimens from pediatric, adult, geriatric, and special needs patients.
Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
Education
Certificate - Licensed Practical Nursing
Gateway Technical College
Kenosha, WI
05-2027
AS - Medical Assistant, Certified Phlebotomy Technical
Stellar Career College
Chicago, IL
06-2026
BS - Nursing, Public Health
Texas Southern University
Houston, TX
Skills
Blood collection
Specimen processing
Labeling
Vital signs documentation
Injection administration
Immunizations
EKG/ECG testing
Wound care
Exam preparation
Sterilization procedures
Clinical documentation
EHR/EMR management
HIPAA compliance
Patient scheduling
Payment processing
Microsoft Office Suite proficiency
Organizational skills
Multitasking
Team collaboration
Time management
Certification
Certified Medical Assistant
Timeline
Travel CMA
Northwestern
02.2026 - Current
Certified Medical Assistant
University of Chicago Medicine
01.2024 - 02.2026
Certified Medical Assistant
Midwest Express Clinic
01.2022 - 01.2025
Pharmacy Technician
Walmart Co.
01.2022 - 01.2023
Phlebotomist
Simple Laboratories
01.2020 - 01.2021
Certificate - Licensed Practical Nursing
Gateway Technical College
AS - Medical Assistant, Certified Phlebotomy Technical