- Web Development and Design
- Gym Workouts
- Strategy Games
- Electronics & Software Technology
- 3D Printing
- App Development
- Drone Piloting
- Homelessness Outreach
- Video Editing
Tammer Saadeh
Addison,IL
Summary
With over 10 years of experience in the air cargo industry, my time in this industry allowed me to gain extensive knowledge in ramp handling and warehouse operations. Throughout my career, I have consistently demonstrated the ability to create a productive work environment and build high performance teams to meet or exceed company goals and expectations. My passion for this industry allows me to continuously strive to grow both personally and professionally.
Overview
11
11
years of professional experience
Work History
Dock Supervisor - ORD
Faro Cargo Handling Solutions
05.2024 - Current
- Counts, weighs, and inspects received cargo, as well as logging necessary cargo details
- Manually load/unload cargo from received consolidations
- Utilize scanning equipment to track movement of cargo within the facility
- Create consolidations of received cargo to allow for more efficient movement
- Move cargo being processed through the facility, with assistance from forklifts/tugs as needed
- Reference documents associated with cargo to verify accuracy
- Performs regular physical inventory counts
- Led a team of 15-20 dock workers, providing guidance, training, and performance evaluations.
- Fostered a culture of continuous improvement among dock staff promoting best practices in workflow efficiency proactively.
- Implemented loading dock process and productivity improvements.
- Ensured timely shipments by closely monitoring loading and unloading processes.
- Promoted a positive work environment by fostering open communication and resolving conflicts promptly.
- Reduced operational costs through effective management of personnel, equipment, and materials.
- Maintained accurate records of shipment details, ensuring all documentation was complete and up to date.
- Inputs data into a computerized system to monitor shipments taken from locations and updates current inventory
Deicing Operations Manager - ORD
Flightcheck Commercial Aviation Services
02.2023 - Current
- Manage and provide direction for aircraft deicers relating to daily job duties as required by Flightcheck and our customers
- Oversee the responsibilities of the overall safety and performance of the deicing operation
- Conduct training and continual coaching of employees to ensure a safe environment during the de/anti-icing operation and all company policies and procedures are being followed correctly
- Participate in the pre-planning for the de/anti-ice event (perform checks on equipment, trucks, servicing equipment with fuel or glycol)
- Sustain quality service by enforcing standards, resolving issues, identifying trends, and recommending improvements
- Assist CSA's on a daily basis as a knowledgeable ticket counter, gate, baggage, and ramp-handling support person
- Responsible for oversight of safe ground-handling operations and gate procedures
- Digitally revolutionized the process of capturing, storing, and organizing handling data, encompassing both above and below-wing operations for Cape Air
- Led hiring, onboarding and training of new hires to fulfill operational requirements.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
General Manager - ORD
RampEx LLC
09.2021 - 02.2023
- Responsible for all station deicing operations, fluid management, and readiness of resources
- Coordinated purchases for operational necessities and ensure adequate supplies are available to meet customer standards
- Reviewed final payroll and daily hours to ensure salaries and wages remain within budgetary restraints
- Monitored the impact of operational irregularities on costs and ensured anything out of scope is documented and approved accordingly
- Conducted flight audits, station audits, and 'at-risk' behavior audits
- Managed the day-to-day activities of the entire operation
- Maintained and ensured adherence to company safety policies, standards and procedures
- Ensured all information needed for internal, airlines and airport deicing reports are completed as required
- Maintained financial performance of location including planning manpower, equipment, fluid and facilities
- Focused on client relationships and contract retention
- Coordinated deicing operations with Airport Operations, customer airlines and internal departments
- Responded to customer requests for information, coordinated audits and customer operational visits
- Reviewed Safety Management System (SMS) for station standards with the Quality Management Team on a regular basis
- Developed and implemented strategies, processes and procedures that effectively influenced company profitability
- Developed and directed the recruitment, interviewing, training and hiring process of all team members
Station Manager - ORD
Western Global Airlines
02.2019 - 12.2021
- Overseen and monitored station vendor and supplier contracts to ensure compliance with all contractual terms, corporate service level objectives and regulatory compliance
- Regularly engaged with customers and vendors to address potential challenges and comprehensively assess the company's scope at the station
- Overseen company leased ULDs and restraint equipment, ensuring accurate reconciliation of leased and owned assets moving in and out of the station
- Conducted daily inventory checks for station equipment, updating records into WGA reconciliation system
- Monitored and resolved issues stemming from vendors, crews, hotels, catering services, maintenance, fuel providers, ground handlers, and customers
- Directed, coordinated, overseen and communicated internally and externally all cargo handling and aircraft operations including, but not limited to, airport use, security, cargo buildup and handling, aircraft movement and servicing, and aircraft loading and unloading, aircraft cleaning, catering, security, fueling and deicing
- Managed all station resources, staff, equipment, and supplies
- Interfaced with local airport authorities and federal agencies, including but not limited to, TSA, CBP, and APHIS, to ensure compliance with federal regulations
- Submitted landing rights requests in order to adhere to airport regulations despite sudden schedule modifications
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Deicing Coordinator - ORD
Flightcheck Commercial Aviation Services
11.2017 - 09.2021
- Assisted the station management team with the responsibilities of the overall safety and performance of the deicing operation
- Supervised and provide direction for aircraft deicers relating to daily job duties as required by Flightcheck and our customers
- Conducted training and continual coaching of employees to ensure a safe environment during the de/anti-icing operation and all company policies and procedures are being followed correctly
- Participate in the pre-planning for the de/anti-ice event (perform checks on equipment, trucks, servicing equipment with fuel or glycol)
Senior Supervisor - ORD
Total Airport Services
02.2014 - 02.2018
- Worked with airline customers daily regarding cargo, load/unload requirements, ramp/parking requirements, flight schedules, and any other requests
- Ensured carrier expectations are met for a professional and safe working environment and that departures are on time
- Managed operational coordination (staff/schedules/ground support equipment/airline parking, etc.) for passenger and cargo departments
- Conducted QC related daily checks/inspections and accurately report into the system
- Responsible for handling of mail OAL, DGR storage, DGR training, FAA and TSA regulations, warehouse/weight and volume checks and any irregularities
Education
Bachelor of Science - Supply Chain & Operations Management
Western Governors University
Millcreek, UT11-2027
Undergraduate -
Triton College
River Grove, IL05.2014
High School Diploma -
Ridgewood High School
Norridge, IL05.2013
Skills
- Weight and balance certification on B747-400/-8, B777-200, and MD11 cargo aircraft
- Experienced in B747-400/800 nose operations
- Air Cargo Warehouse Management
- Familiarity with dangerous goods (CAT 7, 8 & 10)
- Inventory Management
- Highly skilled in passenger and freighter operations
- Proficient in Microsoft Office Suite
- Proficient in Google Suite
- Excellent communication, interpersonal, collaboration skills
- Quick learner
- Exceptional memory capabilities
- Methodical thinking
- Hazard Identification
- Excellent organizational & problem-solving skills
- Adaptable
- Attention to detail
- Solution-driven
Values
I will do the right thing even when no one is watching. I will keep the commitments that I make. I will find solutions without passing blame and own my role and responsibility. I will seek ongoing feedback and collaborate with all my resources to support my success. I take responsibility to know and will abide by company policies and procedures. I will create my goals and meet them, completing tasks in a timely manner. I will be considerate and respectful to other colleagues, customers, vendors and staff. I will encourage and accept feedback and advice and consider it in an open manner that encourages learning and growth. I will respect myself and the commitments I have made to my team.
Interests
Timeline
Dock Supervisor - ORD
Faro Cargo Handling Solutions
05.2024 - Current
Deicing Operations Manager - ORD
Flightcheck Commercial Aviation Services
02.2023 - Current
General Manager - ORD
RampEx LLC
09.2021 - 02.2023
Station Manager - ORD
Western Global Airlines
02.2019 - 12.2021
Deicing Coordinator - ORD
Flightcheck Commercial Aviation Services
11.2017 - 09.2021
Senior Supervisor - ORD
Total Airport Services
02.2014 - 02.2018
Undergraduate -
Triton College
High School Diploma -
Ridgewood High School
Bachelor of Science - Supply Chain & Operations Management
Western Governors University
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