Tammera Ayers
Greenville,OH
Summary
Knowledgeable Licensed Social Worker with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.
Overview
22
22
years of professional experience
Work History
Case Manager
THE AREA AGENCY ON AGING, PSA2
01.2020 - Current
- Responsible for the enrollment of consumers into the ComCare Program, brokering services, and maintaining the service delivery for 90+ individuals
- Broker services to help consumers live safely and independently at home
- Maintain service plans and care plans
- Assist Individuals with Medicaid and Passport applications
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Assisted in the execution of the first Participant Directed Care program.
Licensed Social Worker
BRETHREN RETIREMENT COMMUNITY
10.2014 - 05.2016
- Responsible for the psychosocial well-being of residents in the Assisted Living
- Assisted 40+ AL Waiver consumers by connecting them with ODJFS and finalizing intake and ongoing relationship with Catholic Social Services
- Fielded concerns and assisted residents in problem solving daily life issues
- Performed Mini Mental and Depression assessments at physician request
- Assisted with Pre admission Assessments
- Counseled Residents and Families on Psychosocial Issues, Insurance, Medicare and Medicaid Issues
- Provided Eden Alternative Training to new staff
Licensed Social Worker
DOROTHY LOVE RETIREMENT COMMUNITY
01.2009 - 07.2012
- Responsible for the psychosocial welfare of residents in the Skilled Nursing Facility
- Completed All Admission Paperwork Including Contracts, Appropriate Assessments, MDS, Raps, and Care Plans
- Coordinated Discharge Planning
- Participated in Care Conferences, Quality Assurance, Life Celebration Team and Other Committees
- Counseled Residents and Families on Psychosocial Issues, Medicare and Medicaid Issues
- Developed and Implemented Reminiscence Program and Preservative Care
Community Services Coordinator
SENIOR INDEPENDENCE
01.2007 - 01.2009
- Responsible for Home Health Sales and Services in Designated Counties
- Developed and Maintained Account/Referral Base
- Coordinated and Provided Community Services to the Geriatric Population
- Provided Insurance Counseling; Proficient in MedicareOSHIIP Volunteer
- Organized and Delivered Healthcare Presentations
- Networked with Area Businesses
Licensed Social Worker
OTTERBEIN RETIREMENT COMMUNITY
01.2003 - 01.2006
- Responsible For the Psychosocial Welfare of Residents in Skilled Nursing
- Represented Skilled Nursing on Executive Management Team
- Coordinated Skilled Nursing Admissions (approx
- 100 per year)
- Completed All Admission Paperwork Including Contracts, Appropriate Assessments, MDS, Raps, and Care Plans
- Assisted in the Expansion of Skilled Nursing Bed-Count in 2006
- Coordinated Discharge Planning
- Counseled Residents and Families
- Networked with Ancillary Services
- Participated in Quality Assurance as Well as Other Committees
- Conducted In-Services on Resident’s Rights, Working with Difficult Families, Dignity, Grief Recovery, and Behavior Management
Education
Master of Social Work - Social Work
Indiana Wesleyan University
Marion, IN12-2027
Bachelor of Arts - Social Work
Wright State University
Associate of Arts - Communication
Wright State University
Skills
- Documentation proficiency
- Emotional awareness
- Patient support
- Staff education and training
- Individualized counseling
- Client assessment
- Written and verbal communication
- Multitasking Abilities
- Interviewing skills
- Problem-solving abilities
Accomplishments
2022 Paul Lucarello award winner for excellence at work
Facilitated grief workshops and community outreach programs
Created Grief Recovery CEU program for counselors, social workers, and marriage and family therapists
Facilitated support groups for the Alzheimer’s Association
State of Ohio Innovation Award through OPRS for the development and implementation of a reminiscence program for older adults with dementia
OSHIIP Volunteer; proficient in Medicare and Medicaid
Timeline
Case Manager
THE AREA AGENCY ON AGING, PSA2
01.2020 - Current
Licensed Social Worker
BRETHREN RETIREMENT COMMUNITY
10.2014 - 05.2016
Licensed Social Worker
DOROTHY LOVE RETIREMENT COMMUNITY
01.2009 - 07.2012
Community Services Coordinator
SENIOR INDEPENDENCE
01.2007 - 01.2009
Licensed Social Worker
OTTERBEIN RETIREMENT COMMUNITY
01.2003 - 01.2006
Associate of Arts - Communication
Wright State University
Master of Social Work - Social Work
Indiana Wesleyan University
Bachelor of Arts - Social Work
Wright State University
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