Tammi Doherty

• Coordinated with engineers and corporate
  leadership to identify training and development
  opportunities to improve and optimize performance.
• Held online and conference call training session to accommodate off-site employees.
• Demonstrations and one-on-one coaching sessions on the use of company systems
• Developed effective training manuals, modules, and teaching aids.
• Created training programs and instructional materials to further educate personnel.
• New Branch Employee Training: Developed and executed a comprehensive training program onboarding over 1,000 + new branch employees annually.
• Optimized onboarding process, drastically reducing duration from 90 days to 30 days.
  

• Devised processes to boost long-term business
  success and increase profit levels.
• Introduced new methods, practices, and systems to reduce turnaround times
• Analyzed and reported on key performance metrics to senior management
• Established positive and effective communication
  among unit staff and organization leadership,
  reducing miscommunications, and missed
• Designed modern employee recognition program which boosted productivity and improved morale.
• Developed initial sales road maps and market strategies to promote successful product launches.
• Year-over-year business growth while leading operations, strategic vision and long-range planning
• Developed and executed an orientation program for new employees at the home office, resulting in a 98% satisfaction rating based on post-program surveys
  
  

• Minimized discrepancies by training over 150 employees on best practices, policies, and procedures
• Developed and let quality management systems, standards, and compliance, including best practices, improvement programs and enforcement of company and regulatory requirements
• Analyzed strategic, core, and support processes and recommended improvements to streamline processes.
• Aided senior leadership during the executive decision-making process by generating daily reports to recommend proactive actions and improvements.
• Evaluated and resolved conflicts as well as addressed internal and external business relations
• Trained, mentored and supported a high-performing, quality-minded team, provided regular performance reviews, feedback and coaching in deficient areas
• Facilitated monthly, quarterly, and annual awards by implementing employee recognitions program
• Maintained a higher quality of work that the company's average

Company was sold and I left with my Region to go to Prime Lending.

• Minimize discrepancies by training over 80 employees on best practices, policies, and procedures
• Designed performance metrics to provide traceability through origination and advance tactical and strategic business goals
• Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements
• Established work priorities to meet contractual obligations for scheduled closings.