Created engaging content for Pinterest, Facebook, and Instagram.
Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
Updated spreadsheets with statistical, financial and non-financial information.
Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
Improved website traffic, monitoring analytics data to inform adjustments to content strategy and search engine optimization efforts.
Proofread marketing collateral ahead of printing to eliminate errors.
Inside Sales Representative
Fox Pest Control
05.2024 - 07.2024
Answered customers' questions regarding products, prices, and availability.
Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Used CRM software to maintain detailed contact logs and account records.
Inside Sales Representative
Progrexion
04.2021 - 05.2023
Answered customers' questions regarding products, prices, and availability.
Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Developed strategic relationships with existing customers by learning preferences and managing regular communications.
Set up new accounts, established customer credit and set up payment methods.
Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
Account Executive - Payables and Receivables,
Trust Financial Services
03.2018 - 09.2021
Conducted regular reviews of aged accounts receivable reports, ensuring timely follow-up on past due balances.
Streamlined payables and receivables processes by implementing efficient systems and software tools.
Maintained organized filing system for financial records, enabling easy access during audits or other review processes.
Coordinated with vendors to negotiate more favorable payment terms, resulting in cost savings for the company.
Reduced outstanding receivables by diligently following up on overdue invoices and negotiating payment plans with clients.
Enhanced client relationships through effective communication and prompt resolution of billing inquiries or disputes.
Medical Assistant, Back Office Manager
Allied Health Care
09.2014 - 03.2018
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Collaborated with clinical teams to design effective treatment plans, ensuring optimal outcomes for patients.
Conducted regular performance evaluations for team members, identifying strengths, areas for improvement, and creating tailored development plans.
Managed budgets and resource allocation effectively, ensuring adequate staffing levels and appropriate equipment availability.
Ensured the timely delivery of essential services to patients by maintaining efficient schedules for staff members, prioritizing workload based on urgency and resource availability.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Education
Boise State University
Boise, ID
Esthetician -
Austin Kade Academy
Idaho Falls, ID
03.2022
Graduate -
Idaho Falls High School
Idaho Falls, ID
1991
Skills
Proficient in Microsoft and Excel
Social Media Marketing
Clear Oral and Written Communication
Customer Engagement and Relations
Sales Expertise
Detail Oriented and Excellent Interpersonal Skills