Tammi McKinney
Lanesboro,MN
Summary
To secure a Remote Career opportunity to utilize my Customer Service skills while making a significant contribution to the success of the company. Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.
Overview
24
24
years of professional experience
Work History
Licensed Insurance Representative
State Farm Agents
06.1999 - 11.2023
- Handle incoming calls/document contacts, Take Payments, Prospecting/generating leads, Process customer requests, Quote/write Property/Casualty, Life/Health Insurance, Help policyholders file and support during claims, Reviews w/customers to ensure accurate information, appropriate/affordable coverages/discounts and policies, Multi-lining policies, Building long term trusting relationships
Education
Insurance Producer Property/Casualty-Life/Health -
Success Systems
01.1999
Graduate -
Chosen Valley High School
01.1989
Certified Nursing Assistant -
Rochester Technical College
01.1986
Skills
- Possess willingness to learn, be intuitive and resourceful Have an upbeat, positive, professional attitude Excellent communication/interpersonal skills Confident, self starter who works well independently or as a team
- Client Retention
- Client Relations
- Account Management
- Customer Follow-Up
- Policy Renewals
- Customer Service
- Leads Prospecting
- Upselling
- Policy Writing
- Asset Protection Expertise
- Client Account Management
- Risk Mitigation
- Policy Adjustment Knowledge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Licensed Insurance Representative
State Farm Agents
06.1999 - 11.2023
Insurance Producer Property/Casualty-Life/Health -
Success Systems
Graduate -
Chosen Valley High School
Certified Nursing Assistant -
Rochester Technical College
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