Tammie Alick
Mentor
Summary
Dedicated Medical Assistant with extensive experience at University Hospitals, excelling in patient-focused care and medical office administration. Proven ability to enhance patient outcomes through effective education and conflict resolution. Skilled in documentation and specimens collection, ensuring compliance and efficiency in a fast-paced environment. A reliable team player committed to compassionate healthcare delivery.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Medical Assistant II
University Hospitals Women's Health Specialist
2021 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor procedures, including preparing room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed medical records management, including filing, organizing and scanning documents.
- Prepared lab specimens for diagnostic evaluation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Medical Secretary
University Hospital Beachwood Medical Center
2019 - 2021
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Scheduled diagnostic imaging for time share
Medical Assistant I
University Hospitals Women's Health Specialists
2008 - 2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor procedures, including preparing room and sterilizing instruments.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Taught patients about medications, procedures, and care plan instructions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
Medical Assistant I
University Hospitals General Surgery
2006 - 2008
- Assisted physicians with minor procedures, including preparing room and sterilizing instruments.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Implemented care and efficiency improvements to support and enhance office operations.
- Oriented and trained new staff on proper procedures and policies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Taught patients about medications, procedures, and care plan instructions.
Medical Assistant I
University Hospitals Internal Medicine
1998 - 2006
- Assisted physicians with minor procedures, including preparing room and sterilizing instruments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Medical Assistant
Cleveland Institute of Dental And Medical Assistants
Mentor, OH1998
High School Diploma -
Alpha Omega Christian School
Sandusky, OH1995
Skills
- Patient-focused care
- Medical office administration
- Check-in coordination
- Maintaining confidentiality
- Documentation expert
- Insurance verification
- Analytical decision-making skills
- Specimens collection and processing
- Reliable team player
- Calm and level-headed under duress
- Conflict resolution
Certification
- Up to date on POC Competencies
- Trophon Certificate
Timeline
Medical Assistant II
University Hospitals Women's Health Specialist
2021 - Current
Medical Secretary
University Hospital Beachwood Medical Center
2019 - 2021
Medical Assistant I
University Hospitals Women's Health Specialists
2008 - 2019
Medical Assistant I
University Hospitals General Surgery
2006 - 2008
Medical Assistant I
University Hospitals Internal Medicine
1998 - 2006
Medical Assistant
Cleveland Institute of Dental And Medical Assistants
High School Diploma -
Alpha Omega Christian School