Tammie Braxton
Trinity,NC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service Team Lead
Ahold Delhaize
07.2024 - Current
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Streamlined processes for faster issue resolution, resulting in increased customer loyalty.
- Addressed escalated customer concerns promptly, ensuring satisfactory resolutions while preserving long-term relationships.
- Reduced average handle time through effective communication training and improved knowledge of products/services offered.
Warehouse Associate
Lowes Flatbed Distribution Center
12.2023 - 05.2024
- Consistently lifted heavy materials
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Operated various types of equipment such as yard truck, forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
Truck Driver
ABF Freight
03.2019 - 02.2023
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Blood Collections/Class A CDL Driver
The American Red Cross
04.2016 - 03.2019
- Operated CDL vehicles and Box Trucks safely with zero accidents.
- Expedited processing times by consistently meeting sample preparation deadlines for laboratory analysis.
- Contributed to team collaboration by sharing knowledge and expertise with coworkers, fostering a supportive work environment.
- Ensured accurate labeling and handling of collected blood samples, reducing the risk of errors or contamination.
Truck Driver
Salem Carriers
11.2014 - 04.2015
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
Education
Associate of Science - Accounting And Finance
Davidson-Davie Community College
Thomasville, NC05-2025
Skills
- Customer service excellence
- Complaint resolution
- Sales expertise
- Recordkeeping strengths
Certification
- CNP - Certified Notary Public
Timeline
Customer Service Team Lead
Ahold Delhaize
07.2024 - Current
Warehouse Associate
Lowes Flatbed Distribution Center
12.2023 - 05.2024
Truck Driver
ABF Freight
03.2019 - 02.2023
Blood Collections/Class A CDL Driver
The American Red Cross
04.2016 - 03.2019
Truck Driver
Salem Carriers
11.2014 - 04.2015
Associate of Science - Accounting And Finance
Davidson-Davie Community College
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