Tammie Briscoe
Ferndale
Summary
Dynamic Employee Benefits Account Manager with a proven track record at McNish Insurance Agency, excelling in employee benefits administration and customer relationship management. Successfully developed tailored benefit plans, enhancing client satisfaction and retention. Adept at collaborating with teams to deliver exceptional service while maximizing profitability through strategic contract negotiations.
Overview
4
4
years of professional experience
Work History
Employee Benefits Account Manager
McNish Insurance Agency
Royal Oak
04.2023 - Current
- Coordinated annual open enrollment periods for all benefit plans.
- Developed and implemented employee benefit plans that meet the needs of both employers and employees.
- Collaborated with payroll staff to ensure timely payment of premiums for all benefit plans.
- Developed communication materials such as brochures or newsletters about changes in company's benefit offerings.
Employee Benefits Sr. Account Manager
USI
Troy
06.2022 - 05.2023
- Created customized proposals tailored to each client's needs in order to increase market share within the region.
- Provided sales presentations to potential customers, highlighting the benefits of our products and services.
- Responded promptly to emails from existing customers seeking clarification on various topics concerning their coverage plans.
Account Manager
Tmr & Associates, Inc. - Insurance Agency
Detroit
08.2021 - 06.2022
- Coordinated with internal teams to ensure timely delivery of products and services to clients.
- Provided technical support to customers when needed.
- Negotiated contracts with clients to maximize profitability.
Education
Master of Science - Healthcare Administration
Purdue Global University
Indiana (remote)05-2026
Master of Science - Marketing Management
Canisius College
Buffalo, NY05-1991
Skills
- Employee benefits administration
- Customer relationship management
- Healthcare management
Timeline
Employee Benefits Account Manager
McNish Insurance Agency
04.2023 - Current
Employee Benefits Sr. Account Manager
USI
06.2022 - 05.2023
Account Manager
Tmr & Associates, Inc. - Insurance Agency
08.2021 - 06.2022
Master of Science - Healthcare Administration
Purdue Global University
Master of Science - Marketing Management
Canisius College
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