TAMMIE MCGRUDER
OKC
Summary
Detail-oriented Accounts Receivable Clerk with extensive experience in collections and invoice processing. Proven track record in dispute resolution and maintaining high customer satisfaction.
Overview
37
37
years of professional experience
Work History
Accounts Receivable Clerk
Merrifield Office Plus
Oklahoma City, OK
06.2012 - Current
- Processed customer payments accurately and promptly to maintain cash flow.
- Managed aging accounts to minimize outstanding receivables and reduce delinquencies.
- Reconciled customer accounts, resolving discrepancies efficiently to ensure accuracy.
- Generated and distributed invoices in accordance with company policies and procedures.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Used accounting software to reconcile accounts, track income, and generate invoices.
Customer Service
Merrifield Office Plus
Oklahoma City, OK
08.1994 - Current
- Provided customer service on accounts and resolved problems.
- Managed high call volume while maintaining excellent customer service standards.
- Assisted clients with luggage handling, demonstrating exceptional customer service skills.
- Met customer service objectives by providing superior customer service to [Language]-speaking customers.
- Provided exceptional customer service, addressing client queries promptly and efficiently.
- Provided exceptional customer service, resolving complex issues promptly and professionally.
- Handled all customer service issues quickly to maintain high satisfaction levels.
Accounts Payable Clerk
Oklahoma Graphics
Oklahoma City, OK
06.1989 - 08.1994
- Processed vendor invoices accurately and efficiently to ensure timely payments.
- Reconciled accounts payable ledgers to maintain financial accuracy and integrity.
- Coordinated with internal departments to resolve discrepancies and streamline payment processes.
- Managed purchase order documentation to facilitate proper record-keeping and compliance.
Payroll Clerk
Oklahoma Graphics
Oklahoma City, OK
06.1989 - 07.1994
- Processed payroll for all employees, ensuring accurate and timely payments.
- Maintained employee records in payroll system, updating information as necessary.
- Assisted in reconciling payroll discrepancies, improving overall accuracy.
- Prepared payroll reports for management review, ensuring compliance with regulations.
Education
High School Diploma -
Moore High School
Moore, OK05-1982
Skills
- Collections
- Invoice processing
- Time management
- Payment posting
- Bank deposits
- Accounts receivable software
- Dispute resolution
- Generally accepted accounting principles
- Customer relations
Timeline
Accounts Receivable Clerk
Merrifield Office Plus
06.2012 - Current
Customer Service
Merrifield Office Plus
08.1994 - Current
Accounts Payable Clerk
Oklahoma Graphics
06.1989 - 08.1994
Payroll Clerk
Oklahoma Graphics
06.1989 - 07.1994
High School Diploma -
Moore High School