Summary
Overview
Work History
Education
Skills
Timeline
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Tammie Moyer

Cross Plains,WI

Summary

Accomplished office management and operations professional with a decade of expertise in client relations, billing, event coordination, and software implementation. Proven ability to streamline systems and enhance efficiency while delivering exceptional customer service across creative and healthcare sectors. Skilled in fostering strong client relationships and implementing innovative solutions to optimize business processes. Committed to driving organizational success through strategic planning and effective communication.

Overview

19
19
years of professional experience

Work History

Studio Office Manager

Synergy Dance Academy
12.2012 - Current
  • Manage operations for studio, dance teams, recitals, and community events.
  • Administer registration and billing for 200+ family accounts with accuracy.
  • Implement and manage dance studio software for class management and payment processing.
  • Coordinate costume ordering for 100+ classes; ensure timely and correct delivery.
  • Maintain financial records using QuickBooks; support annual audits and budget planning.
  • Collaborate with studio owner and marketing team for scheduling and communications.

Implementation Specialist

Extended Care Professional
12.2009 - 12.2011
  • Led onboarding of cloud-based EHR software for assisted living clients.
  • Trained staff on system usage and provided technical support.
  • Worked with development team to recommend user-driven software improvements.
  • Developed efficient workflows for digital documentation and care tracking.

Compliance Officer

Harbor Senior Concepts, LLC
12.2006 - 12.2009
  • Directed QA programs, ensuring compliance with state and federal healthcare regulations.
  • Rolled out electronic health record system across 17 facilities.
  • Introduced SharePoint to improve internal documentation and staff collaboration.

Education

Bachelor of Science - Wellness/Corporate Fitness & Management

Western Illinois University
Macomb, IL
01.1992

Skills

  • Client Relations & Communication
  • Office & Operations Management
  • Event Planning & Team Coordination
  • QuickBooks, JackRabbit, SKEDDA, STRIPE, Safe Save, Dance Motion Marketing
  • CRM Tools & Scheduling Systems
  • Project Management & Training
  • Quality Assurance & Compliance

Timeline

Studio Office Manager

Synergy Dance Academy
12.2012 - Current

Implementation Specialist

Extended Care Professional
12.2009 - 12.2011

Compliance Officer

Harbor Senior Concepts, LLC
12.2006 - 12.2009

Bachelor of Science - Wellness/Corporate Fitness & Management

Western Illinois University

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