- Outdoor Recreation
- Horseback Riding
- Camping
- Gardening
- Volunteering
Tammie Pokorny
Cedar Rapids,IA
Summary
Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.
Overview
14
14
years of professional experience
1
1
Certificate
Work History
Direct Support Professional
RemIowa
02.2025 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Cashier Assistant
Target
11.2024 - Current
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned and sanitized cashier workstation and scanning area.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
Patient Care Technician
St.lukes Hospital
02.2024 - 11.2024
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Certified Medical Assistant
Dermatology of Iowa
02.2022 - 02.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Endoscopy Technician
St.lukes Hospital
02.2020 - 03.2023
- Advanced skillset through participation in specialized trainings on various types of endoscopic equipment, broadening capabilities as a technician.
- Set up endoscopy suites with equipment and supplies needed for procedures.
- Collaborated with physicians and nurses to develop individualized patient care plans focused on maximizing comfort and minimizing anxiety levels.
- Improved patient comfort during endoscopic procedures by providing attentive care and maintaining a calming environment.
- Ensured timely completion of endoscopic procedures by effectively assisting physicians with scope insertions, biopsies, and polypectomies.
- Supported physicians and nursing staff during procedures.
- Transferred scopes to appropriate department for repairs and maintenance.
Phlebotomist
St.lukes Hospital
02.2017 - 03.2020
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Caregiver
Home Instead
03.2016 - 02.2017
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Packer Operator
Nordstrom
10.2011 - 06.2015
- Maintained a clean and safe work environment by adhering to company safety protocols and regulations.
- Enhanced product quality by closely monitoring packing procedures and addressing any issues promptly.
- Managed multiple tasks simultaneously while maintaining accuracy during high-volume periods.
- Maintained excellent attendance record throughout tenure at the position.
- Implemented quality control measures to ensure consistency in product appearance, leading to increased customer satisfaction rates.
- Exceeded performance targets regularly by optimizing workflow processes and staying focused under pressure.
- Ensured timely completion of orders by prioritizing tasks and effectively managing workload.
Education
Associate of Arts - AAS
Capri Cosmetology College
Cedar Rapids, IA07-1986
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
Certification
Certified Medical Assisant
Interests
Timeline
Direct Support Professional
RemIowa
02.2025 - Current
Cashier Assistant
Target
11.2024 - Current
Patient Care Technician
St.lukes Hospital
02.2024 - 11.2024
Certified Medical Assistant
Dermatology of Iowa
02.2022 - 02.2024
Endoscopy Technician
St.lukes Hospital
02.2020 - 03.2023
Phlebotomist
St.lukes Hospital
02.2017 - 03.2020
Caregiver
Home Instead
03.2016 - 02.2017
Packer Operator
Nordstrom
10.2011 - 06.2015
Associate of Arts - AAS
Capri Cosmetology College
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