Tammie D. Spears
Pineview,GA
Summary
Achieved streamlined office operations by implementing effective management techniques. Enhanced marketing efforts that resulted in improved customer service experiences. Cultivated a proactive approach to challenges, driving innovative solutions and critical thinking.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Branch Office Administrator/Collections
Purcor Pest Solutions
12.2022 - 10.2025
- Scheduling Technicians appointments
- Customer service
- Problem solving/retention
- Posting batches
- Making corrections
- Collections—residential for local and commercial (companywide)—first 2 – 3 months after starting I collected over 100k for the company.
- On commercial accounts I collected on an average of 40 to 50k a month.
- Reason for leaving: Company is downsizing!
Customer Service Representative
BUG HOUSE PEST CONTROL
03.2015 - 11.2022
- General office duties
- Customer Service
- Spreadsheets Opening/Closing
- Problem Solving
- Bank Deposits
- Statements & Posting/Balancing
- Scheduling technicians appts
- Collections
- Reason for leaving: Better job opportunities
Office Manager
GILMER ACOUSTICS
01.2013 - 03.2015
- General office duties
- Payroll and scheduling jobs
- Excel
- Reason for leaving: Better job opportunities
WORKFORCE CAPITAL
01.2011 - 12.2012
- General office duties
- Maintaining a relationship with Client
- Screening applicants
- Placing applicants in the workforce
- Payroll
- Training
- Excel
- Reason for Leaving: Business Closed
Education
2 years - Phlebotomy A & P MED TERM
Oconee Fall Line Technical College
Dublin, GA2 years - Legal Studies
Pensacola State College
Pensacola, FLSkills
- Collections
- Computer skills
- Customer service
- Accounts receivable
- Accounts payable
- Office experience
- Microsoft Office
- Microsoft Excel
- Typing
- Data entry
- Inventory control
- Microsoft Word
- 10-key
- Profit & loss
- Management & Leadership
- Payroll
- Medical scheduling
- Shipping & receiving
- Interviewing/New hires
- Cash handling
- Balance sheet reconciliation
- Multi-line phone systems
- Phone etiquette
- Account Reconciliation
- Pest Control
- General Ledger Accounting
- Journal Entries
- Office Management
- Financial Report Writing
- QuickBooks
- General Ledger Reconciliation
- Communication skills
- Front desk
- Time management
- Administrative experience
- P & L
- DOS & POS systems
- Teamwork
- Multi-tasker
- Self Starter, Team player, Organized
- Fast Learner, Hands on
- Fully aware of HIPPA & Confidentiality
- E-clinical works
- Supply inventory
Certification
Phlebotomy
Personal Information
Assessments
Administrative assistant/receptionist, Proficient, 03/01/22, Using basic scheduling and organizational skills in an office setting
Additional Information
I did work for a doctor years ago who is no longer with us, where I did scheduling, check patients in & out and used e-clinical system
Timeline
Branch Office Administrator/Collections
Purcor Pest Solutions
12.2022 - 10.2025
Customer Service Representative
BUG HOUSE PEST CONTROL
03.2015 - 11.2022
Office Manager
GILMER ACOUSTICS
01.2013 - 03.2015
WORKFORCE CAPITAL
01.2011 - 12.2012
2 years - Phlebotomy A & P MED TERM
Oconee Fall Line Technical College
2 years - Legal Studies
Pensacola State College