Tammie Stephens
Howard,OH
Summary
Outgoing and people oriented cosmetologist, with 21 years of experience in proper styling,cutting,straightening, coloring techniques,safety and sanitation/disinfecting procedures. Strong attention to detail and focus on satisfying the guest. Seeking this role for growth in the cosmetology field.
Overview
17
17
years of professional experience
Work History
Advanced Cosmetologist
Self Employed
06.2019 - Current
- Initiated and engaged clients in conversations as part of personalized service.
- Investigated and resolved complaints to satisfy guests and maintain good business practices.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered phone calls and emails to schedule client appointments.
- Developed loyal following of clients by providing high-quality services.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Demonstrated thorough knowledge of all salon products and services.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Advanced Cosmetologist
Self-employed
06.2006 - 06.2018
- Initiated and engaged clients in conversations as part of personalized service.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered phone calls and emails to schedule client appointments.
- Maintained regular client list and successfully handled walk-in customers.
- Styled hair, makeup and nails for customers for special events and occasions.
Substitute Teacher for Cosmetology
Knox County Career Center
08.2007 - 02.2017
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Education
High School Diploma -
Fredericktown High School
Fredericktown, OH06.2002
Cosmetology License - Cosmetology Education
Knox County Career Center
Mount Vernon, OH06.2002
Skills
- Maintaining Clean Work Areas
- Social Media Platforms
- Product Recommendations
- Special Occasion Styling
- Product Inventories
- Professional Relationships
- Time management
- Outstanding Client Retention
- Planning Schedules
- Payment Transactions
- Advance color/ hair cutting techniques
- Salon Management
- Ability to work under pressure
- Quick Learner
- Team Player
Timeline
Advanced Cosmetologist
Self Employed
06.2019 - Current
Substitute Teacher for Cosmetology
Knox County Career Center
08.2007 - 02.2017
Advanced Cosmetologist
Self-employed
06.2006 - 06.2018
High School Diploma -
Fredericktown High School
Cosmetology License - Cosmetology Education
Knox County Career Center
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