Tammy Argie
Oak Bluffs,USA
Summary
Diligent secretary or paralegal position with background in providing administrative support and managing office tasks efficiently. Proven track record in organizing schedules, handling correspondence, and maintaining records. Demonstrated strong communication and multitasking skills.
Overview
15
15
years of professional experience
Work History
Patient Access Supervisor
Martha's Vineyard Hospital
1 Hospital Road, Oak Bluffs Ma 02557
11.2025 - Current
- Supervised patient access operations, improving appointment scheduling and registration processes.
- Trained and mentored staff on best practices in patient intake and customer service.
- Streamlined insurance verification processes, enhancing accuracy and reducing delays.
- Led initiatives to enhance patient satisfaction scores through targeted feedback analysis.
- Reduced employee turnover rate by fostering a positive work environment and providing ongoing support for professional development opportunities.
- Optimized staff scheduling to maintain adequate coverage during peak hours, minimizing patient wait times and improving service quality.
- Stayed calm under pressure to and successfully dealt with difficult situations.
Department Coordinator
Martha’s Vineyard Hospital
Oak Bluffs, Ma, USA
11.2021 - 11.2025
- Supports the daily operations of a hospital‑based or clinic‑based dermatology service by working closely with medical, nursing, and administrative teams. This role blends clinical coordination with administrative oversight to ensure efficient patient flow, accurate scheduling, and high‑quality service delivery. Responsibilities typically include managing appointments, optimizing resource use, supporting providers, maintaining regulatory compliance, and improving patient service pathways. Overall, the coordinator ensures the department runs smoothly, meets performance and operational targets, and consistently delivers a positive patient experience.
Martha’s Vineyard Hospital
Oak Bluffs, Ma, USA
03.2021 - 05.2021
- This position directly reports to the Operations Supervisor. The Patient Services Coordinator, under supervision, provides administrative support to health care providers in the COVID clinic setting, functioning as the primary interface between the patient and the providers. Checking patients in for appointments and scheduling appointments.
Daycare Teacher
Martha’s Vineyard YMCA
Oak Bluffs, Massachusetts
09.2016 - 03.2021
- As a daycare teacher I set the room up in the morning and set out daily projects and toys for the kids to use and play with. Sign in and sign out the members child/children. I read to them and did art projects as well. I would open and close as well.
Cape Cod Alarm
West Yarmouth, Massachusetts
02.2012 - 10.2014
- Worked in the customer service department. I booked calls for new and existing customers. I scheduled repairs and inspections for customer alarm systems. I also helped troubleshoot issues over the phone with customers.
Cache
Hyannis, Massachusetts
01.2011 - 01.2013
- Open and closed the store. Inventory. Helped customers with clothing and outfit suggestions. Cash register and night deposits at the bank.
Education
Master’s - Forensic Psychology
University of Phoenix
01-2019
Master’s - Administrative Justice and Security
American Intercontinental University
Bachelor’s - Criminal Justice
American Intercontinental University
01-2016
Associate of Arts - Business Administration
American InterContinental University
Schaumburg, IL01-2010
Skills
- Customer service skills
- Microsoft/Computer skills
- Proper telephone etiquette
- Data entry
- Filling
- Epic
- HIPAA compliance
- Team management
- Effective problem solving
Timeline
Patient Access Supervisor
Martha's Vineyard Hospital
11.2025 - Current
Department Coordinator
Martha’s Vineyard Hospital
11.2021 - 11.2025
Martha’s Vineyard Hospital
03.2021 - 05.2021
Daycare Teacher
Martha’s Vineyard YMCA
09.2016 - 03.2021
Cape Cod Alarm
02.2012 - 10.2014
Cache
01.2011 - 01.2013
Bachelor’s - Criminal Justice
American Intercontinental University
Master’s - Forensic Psychology
University of Phoenix
Master’s - Administrative Justice and Security
American Intercontinental University
Associate of Arts - Business Administration
American InterContinental University