Tammy Caetano
Aberdeen,WA
Summary
Effective Sales professional offering solid foundation of applying detailed expertise to showcase product lines in alignment with brand vision. Industrious and quick-learning with aptitude for creative problem-solving. Actively pursuing Management opportunity to contribute immediate value to Southern Glazers team.
Diligent coordination of details across displays for professional appearance and optimal sales. Artistic, innovative and well-organized approach for handling any promotional need. Hardworking and reliable Sales rep with strong ability in Organizing and paying attention to detail. Highly organized, proactive and punctual with team-oriented mentality. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Seasoned Sales Consultant with background in driving revenue growth. Strengths include ability to establish productive relationships, negotiate successfully and deliver outstanding customer service. Previous experience highlighted by consistent achievement of sales targets and development of innovative strategies for business expansion. Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
10
10
years of professional experience
Work History
Sales Consultant
Southern Glazer's Wine and Spirits
Aberdeen, WA
02.2022 - Current
- Analyzed customer needs and identified solutions to meet their requirements.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Listened to customer needs to identify and recommend best products and services.
- Assisted in developing sales strategies and setting targets for different accounts.
- Developed and maintained relationships with clients to increase sales revenue.
- Developed key customer relationships to increase sales.
- Participated in regular training sessions on new products, services, and industry trends.
- Worked with fellow sales team members to achieve group targets.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Analyzed customer needs and preferences to recommend appropriate products.
- Addressed customer questions and concerns regarding products and services.
- Provided detailed product information to customers, including features, prices, and availability.
Merchandiser
Southern Glazer's Wine and Spirits
Aberdeen, WA
09.2020 - 02.2022
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Monitored stock to maintain sufficient quantity of featured product.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Analyzed customer needs and identified solutions to meet their requirements.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Reset store displays for special events and seasonal merchandise changes.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Listened to customer needs to identify and recommend best products and services.
- Recommended process improvements that could enhance sales performance.
- Developed and maintained relationships with clients to increase sales revenue.
- Developed key customer relationships to increase sales.
Specialty Foods Manager
Shop N Kart
Westport, WA
08.2019 - 08.2020
- Analyzed store's inventory and ordered merchandise and products to keep stock level.
- Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
- Delivered expert customer service to store patrons and assisted with locating desired items.
- Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
- Drove consistent grocery sales with effective merchandising and promotions implementation.
- Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
Shift Supervisor
Rite Aid
Hoquiam, WA
07.2018 - 02.2019
- Assisted upper management with daily operations to meet standards of service and quality.
- Resolved customer complaints and reported issues to senior management.
- Completed opening and closing duties to facilitate business operations.
- Collaborated with team members to improve performance and implement training updates.
- Provided coaching and reinforced standards to foster superior performance from crew members and others throughout organization.
- Coordinated shift-based inventory receiving, auditing and restocking.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Delegated tasks to employees and monitored activities and task completion.
- Supervised, motivated and led employees to maintain productivity and customer service levels.
Assistant Store Manager
Walgreens
Clarkston, WA
04.2015 - 06.2018
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Conducted analysis to address productivity and improve employee morale.
- Assessed, optimized and elevated operations to target current and expected demands.
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
- Assisted customers, answered questions and resolved problems for stellar customer service.
- Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
- Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
- Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
- Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory.
- Analyzed inventory trends to guide product ordering and develop sales promotions to minimize overstock.
Education
High School Diploma -
Timberline High School
Weippe, ID05.1992
Skills
- Cost Analysis
- POS
- Marketing Techniques
- Sales Techniques
- Visual displays
- Active listener
- Retail buying
- Floor set design
- Display resetting
- Store maintenance
- Friendly and outgoing
- Interior retail displays
- Overstock strategy
- Merchandising plan development
- Sales proposal creation
- Product and service sales
- Strategic planning
Affiliations
Merchandiser of the Quarter for the state of Washington
Two awards for Extraordinary Customer Care
Accomplishments
Sales Rep of the Year in 2022 due to the most amount of cases sold.
Timeline
Sales Consultant
Southern Glazer's Wine and Spirits
02.2022 - Current
Merchandiser
Southern Glazer's Wine and Spirits
09.2020 - 02.2022
Specialty Foods Manager
Shop N Kart
08.2019 - 08.2020
Shift Supervisor
Rite Aid
07.2018 - 02.2019
Assistant Store Manager
Walgreens
04.2015 - 06.2018
High School Diploma -
Timberline High School
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