

Dedicated professional with a background in retail and a passion for IT and computer electronics. Over 15 years of experience in customer service and technical problem-solving. Lifelong engagement with technology, starting from a young age. Actively pursuing opportunities to transition into an IT-focused career.
Provided exceptional customer service to enhance client satisfaction. Maintained a clean and organized work environment to promote efficiency. Sold products and services, contributing to overall sales goals. Demonstrated dedication as a valuable asset to the organization.
Executed customer service strategies to effectively sell products and services. Operated forklifts to unload trucks and merchandise shelves safely. Lifted loads exceeding 50 pounds to support operational needs. Maintained store cleanliness by regularly cleaning floors and shelves. Stocked shelves daily to ensure product availability for customers.
Maintained stock payroll schedules to ensure accurate employee records. Ensured store readiness for business operations at all times. Managed cleanliness and organization of store interior and exterior. Unloaded trucks to receive incoming inventory efficiently. Delivered and installed appliances to meet customer expectations. Sold and maintained lawn and garden equipment, enhancing customer satisfaction. Sold and delivered exercise equipment, promoting fitness solutions for customers.
Cross-channel marketing
Virus elimination support
Device troubleshooting
Compliance with instructions
Cash transaction processing
Microsoft Outlook proficiency
Sales team oversight
Network management
Merchandising layout
Network security (VPN)
portable gadgets
Service operations oversight
Janitorial experience
Physical device troubleshooting
User support
OS management
macOS management
Routing systems
efficiency optimization
Sales leadership
end-user help
Wage administration
Personalized support expertise
Operational guidance
IT hardware
Broadband DSL access
Cost analysis
Financial account oversight
Supporting management
Sales operations
End-user support solutions
Help desk support
Hardware support for laptops
Inventory oversight
Technical infrastructure
virtual access solutions
Inventory and staff supervision
Product merchandising
Logistics coordination
Network connectivity solutions
Positional strategy
computer networks
Windows platform
Customer order assistance
Spreadsheet management
service management
Handling customer requests
Wireless networking (80211)
Retail customer service
Identity management system
Inventory shrinkage control
Keyboard proficiency
Real-time chat assistance
Application support troubleshooting