Tammy Carson
Stuart,VA
Summary
Skilled Interviewer with exceptional patience and more than 3 years of experience. Effective worker with great multitasking and observational skills. Known for proactive problem-solving and resourcefulness. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure Team Lead position . Ready to help team achieve company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Survey Interviewer
ICF International Inc.
Martinsville , VA
03.2019 - Current
- Conducted interviews with participants to assess eligibility.
- Obtained updated contact information from all subjects and verified data for accuracy.
- Explained questions in better detail for interviewees to allow truthful answers.
- Delivered information from script regarding surveys for on-demand phone project assignment.
- Coded data from participant interviews.
- Properly completed surveys before ending each call
EMT / Driver
All American Ambulance
Lothian, MD
04.2016 - 02.2019
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Administered tests and medication to stabilize patients in field or in transit.
- Served as principal liaison between emergency medical response department and other city departments, public organizations and private agencies.
- Recorded situational triages, medication administration and patient statuses to collect data on EMT effectiveness and emergency preparedness.
- Safety and speed.
- Responded to over
- 15 daily emergency calls to provide quick and compassionate medical assistance and care for patients
House Counselor
Chesterwye Center
Grasonville, MD
03.2000 - 04.2016
- Worked with clients to improve life choices and maximize benefits of programs.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Educated potential participants on available service
- Improved clients' coping with routine life activities such as food budgeting and rental payments
- Oversaw day-to-day activities of residents in day and residential facility
Education
EMT-B - EMT
MFRI
Centreville, MD03.2013
High School Diploma -
Queen Annes County High
Centreville, MD03.1992
Skills
- Inbound and outbound calls
- Data verification
- Participant screening
- Telephone etiquette
- Diagnostic interviewing
- Coding participant data
- Client Engagement
- Customer service and assistance
- Feedback collection
- Report writing
- Organization and Time Management
- Attention to Detail
- Response documentation
Accomplishments
- Supervised team of 15staff members.
Certification
- CPR Training - 15 years
CPR certified
Certified by american heart association in CPR and first aid
Timeline
Survey Interviewer
ICF International Inc.
03.2019 - Current
EMT / Driver
All American Ambulance
04.2016 - 02.2019
House Counselor
Chesterwye Center
03.2000 - 04.2016
EMT-B - EMT
MFRI
High School Diploma -
Queen Annes County High
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