Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tammy Chau

Egg Harbor Twp,NJ

Summary

Detail-oriented medical office professional with several-year background performing basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Seeking an opportunity to explore and implement Human Resources practices through an internship.

Overview

2
2
years of professional experience

Work History

Administrative Assistant

Advanced Therapy Of America
Iselin, NJ
03.2025 - Current
  • Managed patient billing and processed insurance claims, including verifying out-of-network benefits for pediatric occupational therapy services, to ensure accurate coverage and reimbursement details.
  • Provided front-desk administrative support, including scheduling appointments, maintaining patient records, and answering inquiries from families.
  • Supported therapists and office staff in daily operations, contributing to a smooth and family-friendly clinic experience.

Medical Receptionist

B.E.S.T. Physical Therapy
Middlesex, NJ
09.2024 - 02.2025
  • Checked in physical therapy patients, and collected and scanned documentation into WebPT.
  • Verified insurance benefits (in-network/out-of-network), including copayments, deductibles, and visit limits.
  • Communicated with insurance companies to confirm service dates, and submit documentation.
  • Provided empathetic support to patients over the phone and in person.

Medical Receptionist

Live Urgent Care
Somerset, NJ
09.2023 - 05.2024
  • Greeted and checked in patients, ensuring a welcoming and empathetic experience.
  • Verified insurance eligibility, benefits, and copay details.
  • Managed the EMR system (Athena) and organized patient records.
  • Assisted with documentation and responded to phone inquiries.

Education

Bachelor of Arts - Human Resources, Psychology

Rutgers University
New Brunswick, NJ
05.2026

Certified Medical Assistant -

Param Institute of Education
Iselin, NJ
04.2023

Skills

  • Team collaboration
  • Time management
  • Confidentiality
  • EMR systems
  • Organization
  • Microsoft office

Languages

English
Professional
Vietnamese
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual

Timeline

Administrative Assistant

Advanced Therapy Of America
03.2025 - Current

Medical Receptionist

B.E.S.T. Physical Therapy
09.2024 - 02.2025

Medical Receptionist

Live Urgent Care
09.2023 - 05.2024

Bachelor of Arts - Human Resources, Psychology

Rutgers University

Certified Medical Assistant -

Param Institute of Education

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Tammy Chau