Tammy Choy
Fremont,CA
Summary
Customer-focused individual with a passion for delivering exceptional customer service, is committed to improving customer outcomes. Highly-motivated individual with a strong work ethic, desire to take on new challenges, and exceptional team player.
Overview
19
19
years of professional experience
Work History
Transportation Supervisor
Centerline Drivers
San Leandro, California
11.2006 - 04.2026
- Coordinated with drivers in person and by phone to optimize routing and ensure on-time deliveries.
- Monitored driver schedules and daily hours to maintain budget compliance and resource allocation.
- Managed daily paperwork for dispatching inbound and outbound shipments, ensuring timely processing and organization.
- Delivered superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Reported to management about customer problems, field conditions, safety issues and policy problems.
- Utilized computer program systems such as Microsoft office (word excel, outlook, teams, etc.) and Coupa, Oracle, and etc.
- Worked as a team to prepare outbound shipments to be delivered to their destination.
Education
High School Diploma -
James Logan High School
Union City, CA06-1988
Skills
- Dispatch management
- Route optimization
- Driver scheduling
- Customer billing
- Inventory management
- Logistics coordination
- Customer relationship management
- Scheduling
Languages
Chinese (Cantonese)
Full Professional
Timeline
Transportation Supervisor
Centerline Drivers
11.2006 - 04.2026
High School Diploma -
James Logan High School