Tammy Conklin
Liberty,North Carolina
Summary
Dynamic Intake Specialist with proven success at REX Surgery Center of Cary, excelling in timely insurance verifications and achieving pre-authorizations. Resourceful and detail-oriented, skilled in Epic, with excellent verbal communication. Committed to enhancing patient experiences while ensuring compliance with HIPAA regulations.
Overview
15
15
years of professional experience
Work History
Intake Specialist
REX Surgery Center of Cary
03.2016 - 06.2024
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Updated patient records with accurate, current insurance policy information.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Achieved insurance pre-authorizations to enable timely patient procedures.
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Checked patients in for surgery and collected payments.
Imaging Services Coordinator
Vassar Brothers Medical Center
11.2009 - 11.2015
- Accurately scheduled and registered patients for imaging and procedures.
- Efficiently managed multi-line phone system and pleasantly greeted all patients.
- Professionally and courteously verified appointment times with patients
- Determined prior authorizations for prescriptions and outpatient procedures
- Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations
- Updated patient financial information to guarantee accuracy
Education
Associate of Arts - General Studies
North Central Missouri College
1301 Main Street, Trenton MO2008
Skills
- Resourceful and reliable worker
- Close attention to detail
- Experienced in Microsoft Office suite
- Proficient with Epic and PACS
- Ability to perform with little or no supervision
- Excellent verbal communication
Timeline
Intake Specialist
REX Surgery Center of Cary
03.2016 - 06.2024
Imaging Services Coordinator
Vassar Brothers Medical Center
11.2009 - 11.2015
Associate of Arts - General Studies
North Central Missouri College
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